Supervisor Fulfillment Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Inclusive culture
Flexible PTO
holiday schedule
Online and Retail Discounts
Company match 401(k)
Physical and mental health wellness programs

Job Description

Staples is a leading provider of office supplies and business services, committed to delivering innovative solutions through a robust supply chain operation. As a company with a rich history and a reputation for excellent customer service, Staples continuously invests in technology and human resources to optimize its distribution networks and enhance overall efficiency. The company’s supply chain team plays a critical role by integrating advanced technology and skilled personnel to ensure that customer demands are met promptly and accurately. Staples fosters an inclusive culture where diversity and collaboration drive success, and it offers a safe, engaging, and supportive work environment for all employees. Veterans are especially encouraged to apply, highlighting the company’s commitment to honoring service and supporting diverse experiences.

The Warehouse Fulfillment Center Supervisor position within Staples’ supply chain network is a key leadership role focused on team management, operational efficiency, and customer satisfaction. This position operates Monday through Friday from 12:00 pm to 8:30 pm and requires an individual who can lead and motivate hourly associates to excel in productivity, accuracy, and quality standards. The supervisor is responsible for planning department activities on a daily, weekly, and monthly basis, recommending operational improvements, and participating in hiring, training, and coaching processes. A strong emphasis is placed on safety, and the supervisor must uphold rigorous safety standards and cultivate a culture of safety within their team. This role collaborates with other leadership members, working within all guidelines to drive successful outcomes for the fulfillment center.

The supervisor must demonstrate analytical skills, problem-solving abilities, and a commitment to leading by example with a growth mindset. Key responsibilities include managing headcount to meet departmental goals, fostering teamwork and communication across all levels, utilizing fulfillment and distribution technology effectively, and adapting quickly to safety procedures. The role requires working comfortably in varying warehouse conditions and possibly serving as a key holder responsible for opening and closing the facility. Basic English communication skills are essential. Staples offers this employment opportunity with competitive benefits including flexible paid time off, inclusive culture programs, health and wellness initiatives, and company match 401(k) plans. This position represents a chance to contribute significantly to a dynamic supply chain environment that prioritizes both customer satisfaction and associate development.

Job Requirements

  • High school diploma or general education degree
  • 1+ year of experience working in a warehouse environment
  • Ability to pass a drug screen
  • Ability to lift, lower, push, pull or carry up to 70 pounds
  • Ability to work in a warehouse environment with seasonal temperature variations
  • Ability to open and close the building
  • Basic English language skills

Job Qualifications

  • High school diploma or general education degree
  • 1+ year of experience working in a warehouse environment
  • Basic English language skills
  • Ability to foster communication and teamwork
  • Understanding of fulfillment and distribution technology
  • Analytical thinking and problem-solving skills
  • Commitment to safety and inclusive leadership

Job Duties

  • Motivate and manage hourly associates to achieve performance goals
  • Plan daily, weekly, and monthly department activities
  • Recommend and implement process improvements
  • Participate in hiring, training, and coaching associates
  • Use operational reports to evaluate department performance
  • Ensure adherence to safety protocols
  • Collaborate with leadership to meet fulfillment center goals

Job Criteria

Experience

Mid Level (3-7 years)


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