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Advocate Aurora Health logo

supervisor, food service

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $29.50
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Work Schedule

Standard Hours
Flexible
On-call
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
Defined contribution retirement plans
Educational Assistance Program

Job Description

Advocate Health is recognized as the third-largest nonprofit, integrated health system in the United States. Formed through the strategic combination of Advocate Aurora Health and Atrium Health, it brings together a comprehensive network of care providers delivering exceptional healthcare services under multiple respected banners. Advocate Health operates under Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin. Its broad geographic reach and commitment to quality have made it a national leader in clinical innovation, health outcomes, patient experience, and value-based care models.

Headquartered in Charlotte, North Carolina, Advocate Health ... Show More

Job Requirements

  • High school graduate
  • ServSafe Food Handler certification to be obtained within 1 year
  • Minimum 3 years of experience in food service operations including food preparation, service techniques, cashiering, and sanitation
  • Experience in general and modified diets in a large hospital or hotel/restaurant environment
  • Proficient computer skills including Microsoft Office and POS systems
  • Ability to manage personnel and lead teams
  • Excellent communication and leadership skills
  • Capacity to perform physical tasks including lifting up to 40 lbs, pushing/pulling with 20 lbs force, standing, walking, bending, and working in varying temperature and exposure conditions
  • Adherence to safety and sanitation standards including HACCP guidelines

Job Qualifications

  • High school graduate
  • ServSafe Food Handler certification obtained or willingness to obtain within 1 year
  • Typically 3 years of experience in food service operations and food preparation in a large hospital or hotel/restaurant environment
  • Experience as a lead or senior level staff
  • Proficient in Microsoft Office software including Word, Excel, and PowerPoint
  • Strong verbal, oral, and written communication skills
  • Excellent leadership, problem solving, and decision making abilities
  • Self-directed, organized, and detail oriented
  • Demonstrated ability to perform arithmetic calculations

Job Duties

  • Manages all daily operations of the department and the food program
  • coordinates food preparation for patient tray assembly and delivery
  • manages distribution of food and supplies to ancillary areas
  • directs and coordinates menu development ensuring quality, therapeutic appropriateness and cost effectiveness
  • prepares instructional material and conducts staff training including food preparation, infection control, safety, and HACCP guidelines
  • initiates and maintains outside vendor contracts including pricing negotiation and compliance monitoring
  • generates statistical reports, analyzes data, and develops action plans for departmental improvement
  • develops and implements departmental policies and procedures including tray-line, production, retail operations, procurement, portion and temperature control
  • maintains food service safety programs including regular inspections and accident documentation
  • establishes quality standards for customer satisfaction and develops corrective action plans based on feedback
  • develops and implements HACCP program ensuring sanitation and regulatory compliance
  • performs cost control activities including monitoring sales, evaluating equipment, and inventory management
  • conducts human resources duties such as coaching, performance reviews, hiring recommendations, and staff morale enhancement
  • adheres to the organization’s Code of Ethical Conduct and ensures compliance with policies, regulations, and laws

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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