Supervisor, Food & Beverage

Great Wolf is a leading family-focused resort company renowned for creating memorable, fun-filled experiences through its water parks, restaurants, and lodging services. As a hospitality enterprise, Great Wolf places a strong emphasis on creating a welcoming environment for families and guests, offering a variety of jobs within its food and beverage operations to support its core mission. The company operates multiple locations across North America, each designed to provide a unique resort experience combining dining, entertainment, and accommodation under one roof. The work culture at Great Wolf fosters growth, inclusivity, and well-being through extensive employee development programs, wellness resources, and a commitment to diversity and recognition. With an employment structure that includes full-time, part-time, and flexible schedules, Great Wolf ensures opportunities for a wide range of candidates, pairing competitive wages with robust benefits packages to support employees and their families.

The Food Outlet Supervisor role at Great Wolf is critical in delivering outstanding guest experiences and leading food and beverage operations within the resort. This supervisory position combines hands-on operational leadership with team management responsibilities, ensuring that food outlets meet excellent standards of service, cleanliness, safety, and profitability. Food Outlet Supervisors are actively engaged in daily tasks, including overseeing point-of-sale transactions, restocking inventory, managing schedules, and coaching team members referred to as 'Pack Members' to promote engagement and retention. By fostering a collaborative environment and responding promptly to guest and staff concerns, the Food Outlet Supervisor helps maintain a high level of guest satisfaction as well as operational efficiency. Great Wolf offers structured career growth through training programs available at Great Wolf University and provides additional support such as scholarships and mentoring opportunities. The role emphasizes both the guest experience and employee well-being, incorporating flexible scheduling, wellness initiatives, and a supportive Employee Assistance Program. This position commands a competitive hourly pay of $22, reflecting the importance of skilled leadership in the resort’s fast-paced environment. Candidates will enjoy working in a dynamic atmosphere where their contributions directly enhance family vacations and create lasting memories. Overall, the Food Outlet Supervisor is an essential part of Great Wolf’s commitment to excellence in hospitality, making this an exceptional opportunity for motivated leaders seeking to grow their careers in the hospitality industry.