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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $25.70
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a leading family entertainment company renowned for its indoor water park resorts and vibrant lodge experiences designed to bring joy and lasting memories to families. As a top destination for family fun and adventure, Great Wolf emphasizes exceptional guest service, supportive team culture, and operational excellence across all its food and beverage outlets. With a commitment to employee growth, wellness, and diversity, Great Wolf offers comprehensive training opportunities, career development programs, and a workplace that embraces unique talents and backgrounds. The company is currently hiring for the position of Food Outlet Supervisor, a pivotal leadership role crucial... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year experience in a food service leadership capacity
- Minimum of 1 year experience utilizing Point-of-Sale (POS) technology
- Experience with Microsoft Office and general software systems
- proficiency in Excel, Word and Outlook
- Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
- Basic math skills as they apply to cash handling
- Proficient in both written and spoken English
- Ability to work flexible schedule including nights, weekends, holidays as needed
Job Qualifications
- High School diploma or GED
- Minimum of 1 year experience in a food service leadership capacity
- Minimum of 1 year experience utilizing Point-of-Sale (POS) technology
- Experience with Microsoft Office and general software systems
- proficiency in Excel, Word and Outlook
- Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
- Basic math skills as they apply to cash handling
- Proficient in both written and spoken English
- Ability to work flexible schedule including nights, weekends, holidays as needed
Job Duties
- Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments
- Assists with the overall operation of the restaurant(s) including Point of Sale transactions, expediting, re-stocking, ensuring staff breaks
- Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies
- Provides coaching, encouragement, and recognition to pack members regularly
- Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
- Responds to pack/guest concerns and escalates to leadership as appropriate
- Understands and participates in scheduling of staff, execution of labor management and forecasting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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