Supervisor, Food & Beverage

Great Wolf is a leading family entertainment company renowned for its indoor water park resorts and vibrant lodge experiences designed to bring joy and lasting memories to families. As a top destination for family fun and adventure, Great Wolf emphasizes exceptional guest service, supportive team culture, and operational excellence across all its food and beverage outlets. With a commitment to employee growth, wellness, and diversity, Great Wolf offers comprehensive training opportunities, career development programs, and a workplace that embraces unique talents and backgrounds. The company is currently hiring for the position of Food Outlet Supervisor, a pivotal leadership role crucial to the smooth daily operation of its food outlets and lodges. This role is ideal for individuals passionate about hospitality, team leadership, and guest experience enhancement. The Food Outlet Supervisor supports the food and beverage team by overseeing all outlet operations, executing business requirements, and fostering an engaging environment for guests and pack members alike. The position offers flexible scheduling options, including full-time and part-time opportunities, with a competitive pay rate starting at $25.70 per hour. Joining Great Wolf means becoming part of a team that prioritizes career growth through cross-training, scholarships, and talent development programs at all levels. Supervisors gain access to Great Wolf University for on-the-job, functional, and leadership training, ensuring continual professional development. The company also supports employee well-being with flexible scheduling, wellness programs, and assistance resources, making it a welcoming workplace for diversity and inclusion. This role requires active involvement in managing daily food outlet tasks, supporting scheduling and labor forecasting, maintaining high standards of sanitation and safety, and coaching staff to deliver outstanding guest service. The supervisor also collaborates with leadership on employee performance management and participates in recruitment efforts. Benefits include medical, dental, vision insurance, health savings accounts, telehealth access, life insurance, 401(k) with employer match, paid vacation, and parental leave. Great Wolf fosters an environment where pack members feel valued and motivated, ensuring the highest standards of operational quality and guest satisfaction.