Supervisor, Food & Beverage

Great Wolf is a premier family-focused hospitality company known for delivering unforgettable experiences through its water park resorts and entertainment venues. As a leader in the family resort industry, Great Wolf prioritizes creating an engaging and welcoming environment for guests of all ages. With a strong commitment to diversity, inclusion, and career growth, Great Wolf provides employees with opportunities for development through cross-training, scholarship funds, and comprehensive talent development programs. They support their team members’ well-being by offering flexible scheduling, wellness programs, and employee assistance resources.

The Food Outlet Supervisor at Great Wolf plays a vital leadership role in the day-to-day operations of the food outlets within their lodge. This position is focused on ensuring the seamless execution of food and beverage services while maintaining exceptional standards of cleanliness, sanitation, and customer service. Supervisors support their team by coaching and motivating food and beverage pack members, fostering a positive work culture, and resolving guest concerns promptly to enhance the overall guest experience. They also manage operational tasks such as scheduling staff, labor forecasting, payroll administration, inventory management, and coordination of special events like birthday parties.

This role requires proficiency with Point of Sale systems, Microsoft Office applications, and excellent communication skills both to lead internal teams and interact with guests. The Food Outlet Supervisor works closely with department and lodge leadership to uphold Great Wolf’s policies and performance standards, striving to maximize profitability while delivering high-quality service. The position is offered with flexible scheduling options, including full-time and part-time availability, and provides a competitive pay rate of $22.75 per hour.

Working at Great Wolf means becoming part of a supportive and dynamic team committed to career growth and personal development. Employees benefit from Great Wolf University’s on-the-job training and leadership programs, as well as access to exclusive perks such as discounted vacations, referral incentives, and a comprehensive benefits package. The company also emphasizes the importance of diversity and inclusion, creating an environment where every team member feels valued and recognized. This position is ideal for candidates looking to advance their careers in hospitality, with opportunities for professional growth and skill building within a family-friendly resort setting.