Supervisor, Catering

Guest Services, Inc. is a renowned hospitality management company with a storied history dating back to 1917. Recognized as a premier National Park Service concessionaire in the United States, Guest Services has built a reputation for delivering best-in-class hospitality across a diverse array of client sites. These include luxury residential communities, full-service hotels and resorts, government and business dining facilities, outdoor recreation areas, marinas, museums, conference centers, senior living communities, and educational institution dining halls among others. The company is committed to providing a seamless and delightful customer service experience, fostering an inclusive workplace, and maintaining high standards in all aspects of its operations. It embraces diversity, equity, and inclusion as core values, ensuring that all employees can bring their authentic selves to work in a supportive environment that encourages growth and exceptional service delivery.

The role of Catering Supervisor at Guest Services, Inc. is a pivotal one that directly impacts guest satisfaction and the smooth execution of catered events. This position is responsible for overseeing the Catering Attendants, ensuring that all functions—from setup to breakdown and service—are executed flawlessly. As the first point of contact for clients and customers, the Catering Supervisor must maintain professionalism and urgency while managing any concerns, guaranteeing a superior customer experience. The ideal candidate will be adept at leading a team, handling customer interactions with diplomacy, and maintaining strict safety and sanitation standards.

In this role, you will monitor the setup and maintenance of function rooms, guide and train catering staff, and ensure a safe and hygienic environment compliant with operational guidelines. This position requires a proactive approach to problem-solving, excellent communication skills, and the ability to manage multiple tasks effectively in a dynamic setting. Physical stamina is crucial, as the job involves standing for extended periods, lifting significant weight, and navigating through various temperature environments from freezers to grills.

The Catering Supervisor works closely under the direction of the Catering Manager, playing an integral role in staff scheduling, recruitment, and performance evaluation. Your leadership will directly influence the team’s efficiency and development, helping to foster a motivated and customer-focused workplace.

This is an hourly position offering a compensation rate of $16.00 per hour, providing an excellent entry or advancement opportunity for individuals passionate about hospitality management and guest relations. Joining Guest Services means becoming part of a team dedicated to excellence in hospitality and contributing to memorable experiences for guests across a wide spectrum of venues and events.