Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $24.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Hilton is the leading global hospitality company, with a rich history spanning nearly a century in providing exceptional lodging experiences. The company operates a diverse portfolio of hotels ranging from luxurious full-service resorts and premium extended-stay suites to mid-priced accommodations. Hilton is renowned for its commitment to delivering outstanding guest service, world-class amenities, and excellent value, making it a trusted choice for both business and leisure travelers worldwide. The company’s vision is to "fill the earth with the light and warmth of hospitality," which guides the team in creating remarkable experiences for guests across all its global brands.
Joining Hilton as an Assistant Housekeeper offers a rewarding opportunity to be part of a vibrant team dedicated to upholding Hilton’s legacy of excellence. The Assistant Housekeeper plays a critical role in supporting the Executive Housekeeper by assisting in overseeing daily housekeeping operations. This position is essential for maintaining the highest standards of cleanliness and guest satisfaction while ensuring smooth department functionality. The successful candidate will contribute to achieving departmental goals by effectively managing budgets, overseeing staff performance, and ensuring compliance with Hilton’s standard operating procedures. They will also foster a positive, cooperative work environment through training, communication, and leadership.
In this role, the Assistant Housekeeper is expected to be proactive in managing housekeeping resources and schedules to meet business demands. Responsibility includes monitoring the appearance and performance of the housekeeping team, assisting with staff development, and ensuring that team members are knowledgeable about room categories and amenities. The role demands a high level of organizational skills, attention to detail, and the ability to handle multiple tasks under pressure. Additionally, the Assistant Housekeeper will act in the absence of the Executive Housekeeper, requiring readiness to step up and manage the department independently when necessary.
Beyond operational tasks, the role invites collaboration with other departments and ensures good communication with both internal teams and external partners. This position is suited to candidates with strong leadership abilities, excellent interpersonal skills, and a commitment to continuous improvement in guest experiences. Familiarity with Property Management Systems, profit and loss management, and a background in hotel, leisure, or retail housekeeping supervisory roles will be advantageous.
Hilton offers a rewarding career environment where team members are valued and supported with opportunities for growth and professional development. The Assistant Housekeeper position is crucial to maintaining the high standards Hilton is known for, making a tangible impact on the quality and comfort of every guest’s stay. For individuals passionate about hospitality and excellence in service, this role represents a fulfilling career step within a globally respected hospitality brand.
Joining Hilton as an Assistant Housekeeper offers a rewarding opportunity to be part of a vibrant team dedicated to upholding Hilton’s legacy of excellence. The Assistant Housekeeper plays a critical role in supporting the Executive Housekeeper by assisting in overseeing daily housekeeping operations. This position is essential for maintaining the highest standards of cleanliness and guest satisfaction while ensuring smooth department functionality. The successful candidate will contribute to achieving departmental goals by effectively managing budgets, overseeing staff performance, and ensuring compliance with Hilton’s standard operating procedures. They will also foster a positive, cooperative work environment through training, communication, and leadership.
In this role, the Assistant Housekeeper is expected to be proactive in managing housekeeping resources and schedules to meet business demands. Responsibility includes monitoring the appearance and performance of the housekeeping team, assisting with staff development, and ensuring that team members are knowledgeable about room categories and amenities. The role demands a high level of organizational skills, attention to detail, and the ability to handle multiple tasks under pressure. Additionally, the Assistant Housekeeper will act in the absence of the Executive Housekeeper, requiring readiness to step up and manage the department independently when necessary.
Beyond operational tasks, the role invites collaboration with other departments and ensures good communication with both internal teams and external partners. This position is suited to candidates with strong leadership abilities, excellent interpersonal skills, and a commitment to continuous improvement in guest experiences. Familiarity with Property Management Systems, profit and loss management, and a background in hotel, leisure, or retail housekeeping supervisory roles will be advantageous.
Hilton offers a rewarding career environment where team members are valued and supported with opportunities for growth and professional development. The Assistant Housekeeper position is crucial to maintaining the high standards Hilton is known for, making a tangible impact on the quality and comfort of every guest’s stay. For individuals passionate about hospitality and excellence in service, this role represents a fulfilling career step within a globally respected hospitality brand.
Job Requirements
- Housekeeping experience in the hotel, leisure, or retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- High level of IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
Job Qualifications
- Housekeeping experience in the hotel, leisure, or retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- High level of IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Familiar with property management systems
- Experience managing a department and profit and loss account
Job Duties
- Assist with overseeing housekeeping operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards and performance of the housekeeping team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Assist the executive housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training to support executive housekeeper
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Support managing, training and developing the front office team
- Deputise in absence of executive housekeeper
- Assist other departments wherever necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
