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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $24.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Hilton is the leading global hospitality company, with a rich history spanning nearly a century in providing exceptional lodging experiences. The company operates a diverse portfolio of hotels ranging from luxurious full-service resorts and premium extended-stay suites to mid-priced accommodations. Hilton is renowned for its commitment to delivering outstanding guest service, world-class amenities, and excellent value, making it a trusted choice for both business and leisure travelers worldwide. The company’s vision is to "fill the earth with the light and warmth of hospitality," which guides the team in creating remarkable experiences for guests across all its global brands.
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Job Requirements
- Housekeeping experience in the hotel, leisure, or retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- High level of IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
Job Qualifications
- Housekeeping experience in the hotel, leisure, or retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- High level of IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Familiar with property management systems
- Experience managing a department and profit and loss account
Job Duties
- Assist with overseeing housekeeping operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards and performance of the housekeeping team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Assist the executive housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training to support executive housekeeper
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Support managing, training and developing the front office team
- Deputise in absence of executive housekeeper
- Assist other departments wherever necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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