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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $25.00 - $26.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule

Job Description

ABM (NYSE: ABM) stands as one of the globe's foremost leaders in facility services and solutions. Established in 1909, ABM has solidified its reputation over more than a century by delivering essential, forward-looking performance services that enhance the quality of spaces and places that matter most to their diverse clients. With annual revenue nearing $8 billion and a workforce exceeding 100,000 employees dispersed over 350 offices, ABM establishes its presence not only across the United States but also in the United Kingdom, Republic of Ireland, and other international locations. The company’s extensive facility services portfolio encompasses janitorial services, engineering, parking... Show More

Job Requirements

  • At least 2 years of experience supervising employees
  • experience with commercial cleaning industry is a big plus
  • MS Office (Outlook, Word, Excel) proficiency required
  • valid driver’s license and satisfactory driving record
  • high school diploma or GED
  • ability to handle confidential information with discretion
  • strong organizational and multitasking skills
  • excellent interpersonal and communication skills
  • resourceful team player
  • detail-oriented

Job Qualifications

  • At least 2 years of experience supervising employees
  • experience with commercial cleaning industry is a big plus
  • experience effectively managing teams including solid staff retention, counseling, and developing team members
  • MS Office (Outlook, Word, Excel) proficiency required
  • valid driver’s license and satisfactory driving record
  • proven ability to handle confidential information with discretion
  • detail-oriented with a high level of accuracy
  • strong organizational, multitasking, and prioritization skills
  • excellent interpersonal and communication skills including ability to give effective presentations to small and large groups
  • resourceful team player with a positive outlook and approachable demeanor
  • high school diploma or GED required

Job Duties

  • Establish and maintain strong client relationships with a positive customer service orientation
  • serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved
  • provide leadership and support while being available for emergency and off-hour support
  • promote strong safety culture and work environment
  • train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices
  • plan and assign work schedules to ensure service delivery expectations are achieved
  • ensure timely responses to client-reported emergency cleaning situations
  • train staff on building and property security protocols at each assigned client location
  • train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients
  • train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment
  • maintain SDS sheet and OSHA requirements
  • train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.)
  • train and manage site janitorial and porter staff
  • continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy
  • look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients
  • arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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