Supervisor

Buffalo, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $23.00

Benefits

Employee ownership program

Conditional offers

Cash and mobile tips

Regular bonus opportunities

Consistent schedules

Medical insurance

Vision Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Vacation pay

Paid holidays

training and professional development

Job Description

The Parking Spot is a leading company in the near-airport parking industry in the United States, boasting over 25 years of experience and a workforce of more than 2,000 dedicated team members across 40 locations nationwide. Recognized as the largest near-airport parking company in the country, The Parking Spot has built a strong reputation for providing exceptional parking and shuttle services to travelers while emphasizing employee ownership and engagement through its unique Employee Ownership Program. This program allows every team member to have a direct financial stake in the company’s success, fostering a motivated and invested workforce that consistently delivers excellent customer service. The Parking Spot prides itself on embracing diversity, inclusivity, and equity, promoting a workplace that supports employees from various backgrounds and communities. The company is committed to providing a respectful environment free from discrimination, valuing the voice and contribution of every team member.

The role of Supervisor at The Parking Spot is pivotal to the operational success of each location. Supervisors support management staff by ensuring smooth daily operations, maintaining the facility’s cleanliness and safety, and responding promptly to both employee and guest needs. This position offers a full-time schedule during afternoon and evening hours, with a competitive pay rate of $23 per hour complemented by regular bonus opportunities. The supervisor is accountable for overseeing Parking Guest Attendants and Shuttle Drivers, ensuring adherence to company policies and regulatory compliance, especially with respect to commercial vehicle operations. Supervisors must demonstrate strong leadership and organizational skills, effectively communicate with team members, and contribute to an exceptional customer experience. Given the dynamic nature of the work environment, supervisors may also perform frontline roles such as guest attendant and shuttle driver when needed to support the operation. The company also provides training and professional development opportunities to help supervisors grow their careers.

This role requires individuals who are at least 21 years old, possess a minimum of a high school diploma or equivalent (with some college preferred), and have some supervisory experience. Candidates must have a clean driving record and hold all necessary licenses or badges to operate commercial vehicles in accordance with federal and state regulations. Physical ability to lift luggage up to 50 pounds is necessary, as is proficiency in English for communication and compliance purposes. Preferred qualifications include experience with Microsoft Excel and Word. Working at The Parking Spot means joining a diverse and inclusive company culture that values teamwork, respect, and continuous growth. Supervisors are not only leaders but role models who contribute to a positive and safe environment for both guests and employees alike.

Job Requirements

Must be at least 21 years of age
high school education or equivalent
some supervisory experience preferred
currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
currently holds all applicable licenses or badges as required by governing authorities to operate a commercial vehicle
must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
demonstrates leadership, communication and organizational skills
ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation
experience with Microsoft Excel and Word is preferred

Job Qualifications

Must be at least 21 years of age
high school education or equivalent
some college is preferred
some supervisory experience preferred
currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
currently holds all applicable licenses or badges as required by governing authorities to operate a commercial vehicle
must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
demonstrates leadership, communication and organizational skills
ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation
experience with Microsoft Excel and Word is preferred

Job Duties

Ensure employees perform their duties as required
monitor the maintenance and cleanliness of the facility
monitor the safety of vehicles, customers, and employees
report any vehicle accidents or employee injuries to management
audit daily work of Parking Guest Attendants and Shuttle Drivers
must be able to contact employees to fill shifts or personally cover a shift as needed
comply with all regulations and requirements governing operation of commercial vehicles
perform frontline positions such as Parking Guest Attendant, Shuttle Driver, and others as requested by Management
perform additional duties and assist in other departments as reasonably requested by Management