Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
career advancement
flexible schedule
Job Description
Boston's Restaurant and Sports Bar is a renowned franchise offering a unique blend of family-friendly dining and an exciting sports bar atmosphere. Unlike Boston Pizza Restaurants, LP and its affiliates, each Boston's franchise is independently owned and managed, allowing franchisees to tailor their wage and benefit programs. Boston's stands out as an American Sports Restaurant specializing in handcrafted pizzas, scratch-made gourmet meals, craft cocktails, and a wide selection of local beers. The establishment thrives as a vibrant community hub where guests can gather not only to enjoy major sports events but also to celebrate special occasions like birthdays, family reunions, coworker happy hours, and fundraisers.
Boston's dedication to blending high-quality food with a lively, friendly environment makes it an ideal place for team members who are passionate about hospitality and community engagement. Each franchise operates with a high degree of independence, ensuring that employees receive personalized attention and benefits unique to their location. As a franchisee-owned business, Boston's emphasizes local management and close-knit team dynamics, fostering growth and professional development for all staff.
The Restaurant Supervisor role is a pivotal position at these independently owned Boston's locations. Reporting directly to the Front of House Manager, Kitchen Manager, or General Manager, the Supervisor plays a crucial role in training and developing the front-of-house team including servers, hosts, and bartenders. The Supervisor is responsible for ensuring superior guest service and seamless restaurant operations. They are accountable for meeting and exceeding budgeted financial goals, including managing labor costs and enhancing guest satisfaction metrics.
This role requires a proactive leader who can maintain a perfectly clean, sanitary, and inviting environment. The Restaurant Supervisor leads by example in cultivating a positive and fun restaurant culture that encourages teamwork and excellence. Key responsibilities include managing a guest-focused experience, ensuring only the highest quality of food and drinks are served, and executing staffing and production plans. The Supervisor also ensures strict adherence to operational health and safety standards, responsible alcohol service guidelines, and security protocols that protect guests, employees, and the facility.
Candidates for the Restaurant Supervisor position must demonstrate strong leadership abilities, a customer-centric approach, and excellent communication skills. The ability to efficiently multitask in a fast-paced environment and perform well during peak service hours is essential. This position offers the opportunity to grow within a reputable and dynamic restaurant environment that values both individual contribution and team success. Since franchisees are independent business owners, wage and benefits programs may vary accordingly, providing unique and tailored employment experiences.
Boston's dedication to blending high-quality food with a lively, friendly environment makes it an ideal place for team members who are passionate about hospitality and community engagement. Each franchise operates with a high degree of independence, ensuring that employees receive personalized attention and benefits unique to their location. As a franchisee-owned business, Boston's emphasizes local management and close-knit team dynamics, fostering growth and professional development for all staff.
The Restaurant Supervisor role is a pivotal position at these independently owned Boston's locations. Reporting directly to the Front of House Manager, Kitchen Manager, or General Manager, the Supervisor plays a crucial role in training and developing the front-of-house team including servers, hosts, and bartenders. The Supervisor is responsible for ensuring superior guest service and seamless restaurant operations. They are accountable for meeting and exceeding budgeted financial goals, including managing labor costs and enhancing guest satisfaction metrics.
This role requires a proactive leader who can maintain a perfectly clean, sanitary, and inviting environment. The Restaurant Supervisor leads by example in cultivating a positive and fun restaurant culture that encourages teamwork and excellence. Key responsibilities include managing a guest-focused experience, ensuring only the highest quality of food and drinks are served, and executing staffing and production plans. The Supervisor also ensures strict adherence to operational health and safety standards, responsible alcohol service guidelines, and security protocols that protect guests, employees, and the facility.
Candidates for the Restaurant Supervisor position must demonstrate strong leadership abilities, a customer-centric approach, and excellent communication skills. The ability to efficiently multitask in a fast-paced environment and perform well during peak service hours is essential. This position offers the opportunity to grow within a reputable and dynamic restaurant environment that values both individual contribution and team success. Since franchisees are independent business owners, wage and benefits programs may vary accordingly, providing unique and tailored employment experiences.
Job Requirements
- 1-3 years of progressive management experience in a full-service restaurant with bar
- knowledge of computers (MS Word, Excel) and Point of Sale system
- must be able to work flexible hours during, evening, weekends, and holidays
- must be eligible to work in the United States
Job Qualifications
- 1-3 years of progressive management experience in a full-service restaurant with bar
- proven leadership skills and ability to follow-through
- knowledge of computers (MS Word, Excel) and Point of Sale system
- must be able to work flexible hours during, evening, weekends, and holidays
- strong analytical/decision-making skills
- must possess a strong sense of urgency and command presence management style
- leadership skills able to direct, coach and supervise a team
- strong communication and interpersonal skills, both written and oral
- customer service skills able to exceed guest expectations
- ability to multi-task in a fast-paced environment
- you must be able to perform efficiently during high volume peak periods
- must be eligible to work in the United States
Job Duties
- Lead and manage a positive and fun restaurant culture
- increase sales by ensuring guest satisfaction and prompt problem resolution
- perform opening and closing duties as scheduled and directed
- lead, manage, and deliver a friendly guest focused experience
- ensure only perfectly prepared and plated food and drink are served to each guest
- execute staffing plan and production plan according to the guidance of the GM/KM
- ensure operational and occupational health and safety standards are in place and followed
- always ensures responsible selling and service of alcohol as mandated by the respected licensing authorities, Serve Safe Alcohol training, and Bostons Pizza training guidelines
- maintains appropriate security protocols for guest, employee, and restaurant safety
- accurately account for cash tips, safe counts, till management
- other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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