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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $58,000.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
incentive pay
Training opportunities
Employee assistance program
Job Description
Forward Air is a dynamic and fast-growing asset-light transportation services provider operating across the United States, Canada, and Latin America. As an industry leader, Forward Air specializes in expedited less-than-truckload (LTL) services, offering a suite of transportation solutions including local pick-up and delivery, shipment consolidation and deconsolidation, warehousing, and customs brokerage. With a comprehensive national network of terminals, Forward Air is able to provide seamless logistics solutions tailored to meet the diverse needs of its customers. Complementing its LTL services, the company also offers truckload brokerage, dedicated fleet services, and intermodal transportation, catering to high-value drayage for seaports, railheads, and... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of supervisory experience in a fast-paced, high-volume environment
- Prior air freight experience
- Ability to lift up to 90 pounds
- Flexibility to work evenings, weekends, and holidays as needed
- Forklift certification or experience
- Strong communication skills
- Basic computer proficiency including Microsoft Office and AS400
- Knowledge of hazardous materials handling regulations
Job Qualifications
- Strong team player that thrives in a fast-paced environment
- Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
- Prior air freight experience is required
- International/import experience is a plus
- Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment
- Must possess demonstrated leadership ability
- Knowledge of proper freight handling techniques
- Knowledge of hazardous materials handling
- Ability to communicate effectively with all levels of operations
- Must be flexible to work weekends and nights
- Forklift and general freight handling experience
Job Duties
- Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
- Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
- Assign job tasks to workers according to unloading and loading schedules
- Provide guidance to subordinates on goals and objectives on a weekly basis
- Field customer calls on service issues, special service request, rates and new accounts
- Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies
- Execute appropriate load plans and proper load balance to ensure safe vehicle operation
- Coordinate work assignments, monitor performance, and provide training on relevant job duties
- Maintain facility appearance, condition and security
- Maintain record of those responsible for trailer seal verifications
- Perform security checks when facility is dark or during holiday breaks
- Perform facility inspections
- Assist in the loading and unloading of trailers
- Foster safe handling, loading, unloading, and storage of hazardous materials as provided by the department of transportation
- Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road
- Must be able to frequently lift and/or move up to fifty (50) pounds
- Must be able to occasionally lift and/or move up to ninety (90) pounds
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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