Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Weekend Shifts
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Benefits

flexible schedule
employee discount
Paid training
Bonus Pay

Job Description

Julio's Mexican Food is a well-established restaurant known for delivering authentic Mexican cuisine in a vibrant and welcoming atmosphere. The establishment prides itself on an inviting dining experience that combines traditional flavors with exceptional customer service. As a part of the Gateway 8050 family, Julio's Mexican Food is committed to maintaining high standards in food quality, customer satisfaction, and staff development. The restaurant promotes a friendly work environment with competitive pay and opportunities for growth, making it an ideal workplace for individuals looking to build a career in the hospitality industry. With a full-time employment opportunity available, Julio's Mexican Food offers a starting pay range of $13.00 to $15.00 per week, along with bonus pay and other incentives. The restaurant also provides flexible scheduling, employee discounts, and paid training to support its team members.

The Supervisor role at Julio's Mexican Food is pivotal in ensuring smooth and efficient operations during service hours. This position requires overseeing all aspects of the restaurant's functioning during shifts, including supervising staff to enforce policies and procedures, ensuring consistency and quality of food, and maintaining excellent customer service standards. The Supervisor is also responsible for coordinating deep cleaning activities in the kitchen to uphold sanitation standards. A key part of the role involves addressing customer complaints effectively using the LAST method - Listen, Apologize, Solve, and Thank - to ensure customer satisfaction and retention. This full-time position requires availability for 8-hour shifts, including weekends. While no formal education is required for this role, previous experience in a supervisory or hospitality position would be advantageous. Julio's Mexican Food encourages all team members to comply with company policies and work collaboratively in a dynamic and fast-paced environment. Joining Julio's Mexican Food as a Supervisor offers a valuable opportunity to enhance leadership skills, contribute to a popular dining establishment, and enjoy benefits such as employee discounts and flexible work schedules.

Job Requirements

  • No education required
  • Availability to work full-time including 8-hour shifts and weekends
  • Ability to work on-site
  • Good interpersonal skills
  • Willingness to comply with company policies
  • Ability to handle customer complaints professionally
  • Physical ability to supervise cleaning and operational tasks

Job Qualifications

  • Previous experience in restaurant supervision or similar role preferred
  • Strong leadership and communication skills
  • Ability to manage staff and resolve conflicts effectively
  • Knowledge of food quality standards and safety regulations
  • Customer service oriented
  • Ability to work in a fast-paced environment
  • Basic problem-solving skills

Job Duties

  • Run a smooth operation during service
  • Supervise staff enforcing policies and procedures
  • Oversee quality and consistency of food
  • Coordinate excellent customer service during the shift
  • Supervise deep cleaning activities in the kitchen
  • Attend to customer complaints practicing the LAST method (Listen, Apologize, Solve, Thank)
  • Ensure compliance with all company policies

Job Criteria

Experience

No experience required


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