SUPERICA SERVICE ASSISTANT (Winter Park)

Rocket Farm Restaurants is a reputable group of dining establishments known for their commitment to exceptional hospitality and an ethical work environment. Central to their philosophy is the idea of serving the person serving the guests, which fosters a culture of dignity, respect, and care not only towards guests but also among the team members themselves. This unique culture ensures that each employee feels valued and supported, creating a harmonious workplace that translates to superior customer service. The company operates several locations including in Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park, offering a variety of culinary experiences, with one of their standout establishments being Superica in Winter Park.

Superica specializes in Tex-Mex cuisine, inspired by Old-West themes, and radiates an energetic yet relaxed vibe that perfectly complements its diverse menu, featuring brunch, lunch, dinner, and refreshing margaritas. The restaurant's philosophy positions Tex-Mex not just as a culinary style but as a way of life, which it joyfully shares with guests of all ages. At Superica, the emphasis is on delivering not only great food but also a memorable dining experience, supported by a team that takes pride in its service roles.

The role of Service Assistant at Superica is vital in maintaining the high standards of guest experience that Rocket Farm Restaurants are known for. This role requires a friendly, approachable, and curious individual who is passionate about excellent service and Tex-Mex cuisine. The Service Assistant supports the restaurant team by anticipating guests’ needs, interpreting non-verbal cues, and ensuring beverages and meals are served expertly and with care. Attention to detail and adherence to service checklists are critical, alongside the ability to perform efficiently under the fast-paced demands typical of a vibrant restaurant environment.

While one year of relevant restaurant experience and basic knowledge of restaurant service are preferred, the company is open to candidates eager to learn and grow within a dynamic team. Joining Rocket Farm Restaurants means becoming part of an innovative and supportive community that values each individual's unique contributions. The company provides ongoing professional development through Rocket Farm University, which offers leadership classes and personalized career support, as well as employee-driven programs like mentorship, advisory councils, and safety committees.

Employment with Rocket Farm Restaurants offers competitive benefits designed to promote a good work-life balance and personal well-being. Employees enjoy time off on major holidays including Thanksgiving, Christmas Eve, and Christmas Day, alongside dynamic, performance-based raises and promotions. Additional benefits after one year include paid time off, childbirth recovery leave, parental leave, and comprehensive medical, dental, vision, and life insurance options.

Rocket Farm Restaurants is an Equal Opportunity Employer committed to upholding federal employment laws and providing equal access to employment opportunities. For prospective team members passionate about hospitality and Tex-Mex cuisine, this position is an excellent opportunity to thrive in a culture that values respect, teamwork, and customer-centric service.