Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $2.13 - $8.00
Work Schedule
Standard Hours
Benefits
competitive pay
Tips
Dining Discounts
dynamic performance-based raises
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Job Description
Rocket Farm Restaurants is a well-established restaurant group known for its strong culture centered on respect, dignity, and care among team members. Rooted deeply in a philosophy that emphasizes serving the person who is serving the guest, Rocket Farm creates an inviting and supportive work environment where employees are treated with kindness and professionalism from the kitchen to the dining floor. This approach ensures that every staff member is motivated to deliver exceptional guest experiences, creating a warm and hospitable atmosphere. The company operates multiple dining establishments across various cities including Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park. Each location brings its own flavor and unique ambiance, but all share the core values of teamwork, respect, and customer service excellence. These values make Rocket Farm an employer of choice for individuals looking to build rewarding careers in the restaurant industry.
Within this respected network, Superica stands out as a vibrant Tex-Mex restaurant located in Charlotte's Strawberry Hill neighborhood. Superica features an Old-West inspired, relaxed yet upbeat atmosphere paired with authentic Tex-Mex cuisine served throughout the day – from brunch to dinner – including some of the best margaritas in the city. Known for doing Tex-Mex right, Superica invites energetic and passionate individuals to join their team as experienced Servers. The Server role is more than just taking orders; it is about embodying and communicating the Texas-inspired vibe, educating guests about regional American cuisine, and ensuring a memorable dining experience that keeps patrons coming back. Servers at Superica are expected to be enthusiastic ambassadors who provide courteous, professional, and personalized service. They continuously monitor guest satisfaction and respond swiftly to any issues in order to uphold the restaurant's standards. The position offers competitive pay starting from $2.13 to $8.00 per hour plus tips, which are based on experience and ability.
Joining Superica means becoming part of a team that values performance-based raises and promotions, time off on major holidays including Thanksgiving and Christmas, and dining discounts across all Rocket Farm Restaurants. Employees also gain access to Rocket Farm University, which offers specialized leadership classes and personalized career support. Other opportunities include employee-led mentorship programs, advisory councils, and safety committees that promote a collaborative and ethical workplace. After one year of employment, team members become eligible for additional benefits including paid time off, childbirth recovery leave, parental leave, and major medical, dental, vision, and life insurance. Rocket Farm Restaurants is an Equal Opportunity Employer committed to maintaining compliance with federal employment laws and providing a supportive work environment conducive to professional growth and job satisfaction. Candidates interested in joining the Superica team are encouraged to apply online and visit during the weekly Open House every Wednesday from 1 PM to 4 PM to meet the team and learn more about this exciting opportunity.
Within this respected network, Superica stands out as a vibrant Tex-Mex restaurant located in Charlotte's Strawberry Hill neighborhood. Superica features an Old-West inspired, relaxed yet upbeat atmosphere paired with authentic Tex-Mex cuisine served throughout the day – from brunch to dinner – including some of the best margaritas in the city. Known for doing Tex-Mex right, Superica invites energetic and passionate individuals to join their team as experienced Servers. The Server role is more than just taking orders; it is about embodying and communicating the Texas-inspired vibe, educating guests about regional American cuisine, and ensuring a memorable dining experience that keeps patrons coming back. Servers at Superica are expected to be enthusiastic ambassadors who provide courteous, professional, and personalized service. They continuously monitor guest satisfaction and respond swiftly to any issues in order to uphold the restaurant's standards. The position offers competitive pay starting from $2.13 to $8.00 per hour plus tips, which are based on experience and ability.
Joining Superica means becoming part of a team that values performance-based raises and promotions, time off on major holidays including Thanksgiving and Christmas, and dining discounts across all Rocket Farm Restaurants. Employees also gain access to Rocket Farm University, which offers specialized leadership classes and personalized career support. Other opportunities include employee-led mentorship programs, advisory councils, and safety committees that promote a collaborative and ethical workplace. After one year of employment, team members become eligible for additional benefits including paid time off, childbirth recovery leave, parental leave, and major medical, dental, vision, and life insurance. Rocket Farm Restaurants is an Equal Opportunity Employer committed to maintaining compliance with federal employment laws and providing a supportive work environment conducive to professional growth and job satisfaction. Candidates interested in joining the Superica team are encouraged to apply online and visit during the weekly Open House every Wednesday from 1 PM to 4 PM to meet the team and learn more about this exciting opportunity.
Job Requirements
- Minimum high school diploma or equivalent
- Previous restaurant server experience preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Must be at least 18 years old
- Excellent verbal communication skills
- Ability to stand and walk for extended periods
- Must be able to work effectively in a team environment
Job Qualifications
- High school diploma or equivalent
- Proven experience as a server in a fast-paced restaurant environment
- Strong knowledge of Tex-Mex cuisine or willingness to learn
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Positive attitude and genuine enthusiasm for customer service
- Basic math skills and accuracy with handling payments
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Guide guests through the Tex-Mex menu and provide detailed information about dishes and beverages
- Take accurate food and drink orders and communicate them efficiently to the kitchen and bar staff
- Monitor guests’ satisfaction levels and proactively address any concerns or special requests
- Serve food and beverages to guests promptly while ensuring quality and presentation standards
- Process guest payments and handle cash or electronic transactions responsibly
- Collaborate with team members to maintain a clean, organized, and positive dining environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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