Superfood Cafe Assistant Manager High Pay

Fremont, CA, USA|Onsite

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

flexible scheduling

Meal Allowances

Job Description

Vitality Bowls is a vibrant health-focused restaurant specializing in crafting delicious aa bowls, a thick blend of the aa berry, topped with organic granola and an array of superfood ingredients. The company’s menu extends beyond aa bowls to include antioxidant-rich smoothies, juices, salads, and more, all created with the purest ingredients—no fillers like ice, frozen yogurt, or artificial preservatives are used. This dedication to quality, health, and nutrition places Vitality Bowls as a leader in the superfood and health food restaurant space. The establishment prioritizes customer experience by focusing on friendliness, speed, and nutritional knowledge from its staff.

Vitality Bowls offers a dynamic work environment that values teamwork, accountability, and superior customer service. Employees are expected to convey a positive attitude, uphold hygiene and safety standards, and contribute to making each guest visit memorable. The company fosters a culture of continuous improvement, encouraging employees to share new ideas on efficiency and safety, and supporting their professional growth through training and leadership opportunities.

The role being described is a managerial and leadership position within Vitality Bowls, ideal for someone who thrives in a fast-paced, customer-focused food service environment. This position requires overseeing shift operations, delegating tasks among team members, and ensuring that food preparation and customer service maintain the highest standards. The manager acts as a bridge between team members and upper management, communicating about inventory status, staff performance, and operational improvements. The role also involves administrative duties such as restocking the register, making bank deposits, managing petty cash, and assisting with scheduling and marketing activities.

In addition to managerial responsibilities, this role includes hands-on tasks like training team members, managing catering deliveries, handling customer issues diplomatically, and ensuring compliance with food safety and sanitation guidelines. The individual in this position will also play a key role in maintaining the restaurant’s cleanliness and physical organization, helping manage inventory orders, and guaranteeing accurate order fulfillment.

Vitality Bowls seeks a candidate with leadership abilities and preferably prior management and restaurant experience. Strong communication and interpersonal skills are essential, as this role involves handling customer service issues, team training, scheduling, and interdepartmental coordination. Proficiency in POS systems, cash handling, and basic computer skills is required, alongside a thorough understanding of the menu and nutritional benefits of the ingredients used. Physical stamina for standing long periods, lifting, and working under time constraints is necessary to meet the pace of this environment.

Overall, this role is perfect for a motivated, organized individual who is passionate about health food and customer satisfaction, with a commitment to teamwork and continuous improvement. The position demands reliability, a positive demeanor, and the ability to lead effectively in a fast-moving restaurant setting. If you are eager to contribute to a thriving health-focused brand while advancing your management skills, Vitality Bowls offers a rewarding career opportunity.

Job Requirements

High school diploma or equivalent
Previous management experience preferred
Prior restaurant or food service experience
Ability to work flexible hours including weekends
Food safety training or certification
Basic computer and POS system knowledge
Strong interpersonal skills
Physical ability to stand for long periods and lift moderately heavy boxes
Excellent organizational skills
Dependability and punctuality
Customer service orientation
Ability to handle cash and credit card transactions
Willingness to work in a fast-paced environment

Job Qualifications

Leadership abilities
Management experience
Restaurant experience
Excellent customer service skills
Knowledge of food safety and sanitation
Ability to handle POS systems and cash transactions
Strong communication skills
Ability to train and supervise staff
Basic computer skills
Ability to manage inventory and scheduling
Food certification preferred
Positive attitude
Ability to work as part of a team
Problem-solving skills
Ability to stand for long periods and lift heavy items

Job Duties

Act as manager when manager is unavailable
In charge of shifts and delegating tasks
Restock the register nightly for the correct change
Take deposits to the bank several times a week and maintain an accurate count of petty cash
Assist with managing inventory and placing orders
Assist in writing the schedule and collecting information from employees about schedule issues
Assist with marketing activities both online and offline
Lead the team, making sure food is made accurately and taken to customers in a timely manner
Train other team members as needed
Perform delivery of occasional catering orders if needed
Show exemplary knowledge of the job and excellent customer service
Deal with upset customers/problems with food in a polite way, making sure the customer is happy
Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
Communicate with managers/owners about the status of inventory
whether everything arrived on time and orders came complete and correct
whether any items in the store are running low
Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
Attend management meetings
Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
Assist with interviews, evaluations, and training
Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
Keep the front lobby and outside area clean
Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
Assist and ring up guests, answer phone calls and take orders over the phone
Have a thorough knowledge of the food and recipes
Must be able to follow recipes and to make all food in a timely and sanitary manner
Prep food according to proper procedures
Continuously and thoroughly clean the kitchen and lobby
Put away deliveries and keep everything organized
Washing dishes and put away
Communicate with other staff to ensure that all orders are made correctly and in a timely way
Carry out food to customers
Show up on time and take breaks for the appropriate length of time
Complete all opening and closing duties
Perform additional tasks requested by your manager
Follow sanitation guidelines
Stock and rotate food
Adhere to safety procedures
Practice cost-cutting measures
Pitch in and work as a team
Track food quality
Handle specials circumstances
Communicate effectively with coworkers and managers
Become food certified
Must be able to handle a basic computer, POS system
handling cash and credit cards
Follow health, sanitary, and safety requirements
Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
Maintain a clean and work appropriate personal appearance
Come to work with a positive attitude, and are willing to work well with others
Leadership abilities and management experience a plus
Restaurant experience a plus