
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities for advancement
Job Description
BEST Crowd Management is a leading event management company specializing in providing exceptional crowd control and event staffing solutions tailored to a variety of large-scale events. With a strong commitment to safety, customer service, and professionalism, BEST Crowd Management plays a crucial role in supporting the seamless execution of diverse events across the United States. As part of the GardaWorld family, a global leader in security services, BEST delivers innovative, reliable, and customer-focused crowd management solutions enhancing the overall event experience for attendees and organizers alike. The company boasts a history of collaboration with prestigious venues and a diverse portfolio that includes concerts, sporting events, festivals, and other high-profile public gatherings. Their workforce consists of dedicated professionals trained to uphold safety standards while fostering enjoyable and well-organized events.
This part-time position at BEST Crowd Management is based at the Sun Bowl stadium located at the University of Texas at El Paso (UTEP) in El Paso, TX. The role offers a competitive pay rate of $12 per hour and presents an excellent opportunity for individuals interested in the event services industry, particularly those who enjoy working in vibrant, fast-paced environments. The position involves working at upcoming notable events such as the BTS concert and the 2026 UTEP Miners Football season, allowing staff to gain valuable experience in entertainment and sports event management.
As an Event Staff member, your primary responsibility will be to ensure a positive and safe experience for event attendees through attentive customer service and effective event support. This role is integral in contributing to the smooth operation of events by assisting with set-up, providing information and assistance to guests, managing crowd flow, and maintaining high standards of cleanliness and orderliness. You will work closely with other event staff, vendors, and management to implement crowd control measures and uphold venue policies. The position demands someone who is friendly, approachable, and able to handle high-pressure situations with calm professionalism.
This role offers flexibility with scheduling, often requiring availability during evenings, weekends, and holidays according to the event calendar. It is ideal for individuals who enjoy teamwork, have strong interpersonal skills, and desire to develop their career within crowd management and event services. BEST Crowd Management emphasizes ongoing training and professional development, providing employees with the tools and opportunities to enhance their skills and pursue long-term career advancement. The company culture promotes diversity, equity, and inclusion, ensuring a respectful and supportive workplace for all employees. Joining BEST Crowd Management as Event Staff at the Sun Bowl means being part of a dynamic team that values safety, service excellence, and memorable event experiences.
This part-time position at BEST Crowd Management is based at the Sun Bowl stadium located at the University of Texas at El Paso (UTEP) in El Paso, TX. The role offers a competitive pay rate of $12 per hour and presents an excellent opportunity for individuals interested in the event services industry, particularly those who enjoy working in vibrant, fast-paced environments. The position involves working at upcoming notable events such as the BTS concert and the 2026 UTEP Miners Football season, allowing staff to gain valuable experience in entertainment and sports event management.
As an Event Staff member, your primary responsibility will be to ensure a positive and safe experience for event attendees through attentive customer service and effective event support. This role is integral in contributing to the smooth operation of events by assisting with set-up, providing information and assistance to guests, managing crowd flow, and maintaining high standards of cleanliness and orderliness. You will work closely with other event staff, vendors, and management to implement crowd control measures and uphold venue policies. The position demands someone who is friendly, approachable, and able to handle high-pressure situations with calm professionalism.
This role offers flexibility with scheduling, often requiring availability during evenings, weekends, and holidays according to the event calendar. It is ideal for individuals who enjoy teamwork, have strong interpersonal skills, and desire to develop their career within crowd management and event services. BEST Crowd Management emphasizes ongoing training and professional development, providing employees with the tools and opportunities to enhance their skills and pursue long-term career advancement. The company culture promotes diversity, equity, and inclusion, ensuring a respectful and supportive workplace for all employees. Joining BEST Crowd Management as Event Staff at the Sun Bowl means being part of a dynamic team that values safety, service excellence, and memorable event experiences.
Job Requirements
- Be at least 18 years old
- Possess a high school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is advantageous
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Flexibility to work evenings, weekends, and holidays based on event schedules
- Physical stamina to stand, walk, and engage in physical activities for extended periods
- Demonstrated reliability, punctuality, and strong work ethic
Job Qualifications
- Possess a high school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is advantageous
- Excellent communication and interpersonal skills to interact effectively with diverse individuals
- Strong problem-solving abilities and capacity to remain calm and professional in high-pressure situations
- Demonstrated reliability, punctuality, and a strong work ethic
Job Duties
- Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor
- Assist with event set-up including equipment arrangement, signage placement, and other tasks as assigned
- Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies
- Answer questions and provide information about the event, facilities, and amenities to attendees
- Direct attendees to appropriate locations such as seating areas, restrooms, concession stands, and exits
- Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner
- Collaborate with event staff, vendors, and other team members to ensure smooth event operations
- Assist with crowd control measures as necessary to maintain a safe and enjoyable environment for all attendees
- Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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