SUMMER RESTAURANT SERVER ASSISTANT/BUSSER (PART-TIME)

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

wellness programs

Employee Discounts

Job Description

Hotel Magdalena is a prestigious 89-room hotel located in Texas, dedicated to honoring the unique spring-fed culture and natural beauty that surrounds the area. Drawing design inspiration from the classic 1970s lake house ethos, this establishment offers guests a tranquil and sophisticated retreat amidst rolling grounds reflective of the Texan landscape. Part of the renowned Bunkhouse hospitality family, Hotel Magdalena combines a deep commitment to design, music, and genuine community experiences to create a memorable stay for visitors. The property is home to Summer House on Music Lane, a full-service restaurant embodying the casual yet refined vibe of a lake house weekend, serving honest and unpretentious dishes influenced by Austin’s vibrant gastronomy scene. Located on South Congress, this venue is more than a hotel restaurant — it’s a beloved local gathering spot that welcomes visitors every day of the week.

The Server Assistant role at Hotel Magdalena is a pivotal position that supports food service employees by ensuring efficient delivery of food to tables and maintaining cleanliness and stock in various service areas. Responsibilities include setting and clearing tables, replenishing linens, silverware, dishes, and glassware, as well as serving water, appetizers, and coffee to patrons. This position demands excellent communication skills, adept conflict resolution abilities, and a thorough knowledge of Bunkhouse policies to uphold the company’s culture, values, and stellar reputation both internally and externally. The Server Assistant plays a key role in fostering a welcoming and polished environment for guests while collaborating closely with staff, vendors, and partners to maintain exceptional service standards.

Open availability and flexibility are required due to the dynamic nature of hospitality operations, and the employee should take pride in contributing to a clean, safe, and pleasant environment. This full-time role offers a unique opportunity to join a forward-thinking and culturally rich hospitality group that prioritizes community, design, and quality experiences. Hotel Magdalena offers competitive pay and a range of benefits designed to enhance work-life balance and support the health and growth of its employees. These include comprehensive medical, dental, and vision insurance, 401(k) plans with company match, generous paid time off, complimentary and discounted room stays, wellness initiatives such as complimentary Headspace access, and exclusive retail discounts. Candidates passionate about hospitality and dedicated to delivering unforgettable guest experiences will find this role rewarding and aligned with their career aspirations.

Job Requirements

high school diploma or equivalent
six months related experience in hospitality or service industry
excellent communication skills
ability to resolve conflict effectively
ability to work in a fast-paced environment
ability to stand for extended periods
must be able to speak, read, write and understand the primary language(s) of the workplace
ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

Job Qualifications

six months related experience in hospitality or service industry
must be able to speak, read, write and understand the primary language(s) of the workplace
ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

Job Duties

adhere to dress code policies during shift
perform serving, cleaning, and stocking duties in order to facilitate customer service
ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked
replenish supplies of food and equipment at service bars/satellite service stations
stock refrigerating units with wines and bottled beer, and replace empty beer keg
set tables with clean linens, condiments, and other supplies
scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors
wash glasses and other serving equipment at bars
clean up spilled food, drink and broken dishes, and remove empty bottles and trash
serve ice water, coffee, and standard appetizers to patrons
ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
maintain a high level of cleanliness and safety in the work area
ensure that all equipment is maintained in good, safe working condition
maintain an increased awareness of safety issues throughout the property
keep abreast of safety and emergency procedures and OSHA requirements
attend relevant meetings
adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction