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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
wellness programs
Employee Discounts
Job Description
Hotel Magdalena is a prestigious 89-room hotel located in Texas, dedicated to honoring the unique spring-fed culture and natural beauty that surrounds the area. Drawing design inspiration from the classic 1970s lake house ethos, this establishment offers guests a tranquil and sophisticated retreat amidst rolling grounds reflective of the Texan landscape. Part of the renowned Bunkhouse hospitality family, Hotel Magdalena combines a deep commitment to design, music, and genuine community experiences to create a memorable stay for visitors. The property is home to Summer House on Music Lane, a full-service restaurant embodying the casual yet refined vibe of a lake... Show More
Job Requirements
- high school diploma or equivalent
- six months related experience in hospitality or service industry
- excellent communication skills
- ability to resolve conflict effectively
- ability to work in a fast-paced environment
- ability to stand for extended periods
- must be able to speak, read, write and understand the primary language(s) of the workplace
- ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
Job Qualifications
- six months related experience in hospitality or service industry
- must be able to speak, read, write and understand the primary language(s) of the workplace
- ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals
Job Duties
- adhere to dress code policies during shift
- perform serving, cleaning, and stocking duties in order to facilitate customer service
- ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked
- replenish supplies of food and equipment at service bars/satellite service stations
- stock refrigerating units with wines and bottled beer, and replace empty beer keg
- set tables with clean linens, condiments, and other supplies
- scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
- clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors
- wash glasses and other serving equipment at bars
- clean up spilled food, drink and broken dishes, and remove empty bottles and trash
- serve ice water, coffee, and standard appetizers to patrons
- ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
- maintain a high level of cleanliness and safety in the work area
- ensure that all equipment is maintained in good, safe working condition
- maintain an increased awareness of safety issues throughout the property
- keep abreast of safety and emergency procedures and OSHA requirements
- attend relevant meetings
- adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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