
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedules
Job Description
The Ritz-Carlton is a globally renowned luxury hospitality brand and part of Marriott International's portfolio of esteemed properties. As a leader in the luxury hotel industry, The Ritz-Carlton is committed to providing exceptional guest experiences and setting the gold standard for hospitality worldwide. This commitment is reflected not only in the service delivered to guests but also in the culture and values upheld by the company for its employees. With more than 100 award-winning properties across the globe, The Ritz-Carlton attracts top hospitality professionals dedicated to creating extraordinary and memorable experiences for every guest. The company values diversity, equal opportunity, and fosters an inclusive environment where associates' unique backgrounds and talents are celebrated.
This part-time, non-management Housekeeping role is located at The Ritz-Carlton property in Portland, Oregon. The position involves critical responsibilities to ensure the daily operations of housekeeping run smoothly and efficiently. The primary duties include managing room status reports, prioritizing room cleaning, and ensuring that rooms are prepared in a timely manner to meet guest expectations. The Housekeeping Coordinator serves as an essential liaison coordinating efforts between housekeeping, front office, engineering, and laundry teams, facilitating communication and resolving room discrepancies. This role also includes administrative duties like preparing room assignments, monitoring 'Do Not Disturb' room status, and maintaining accurate housekeeping paperwork.
Employees in this role follow The Ritz-Carlton’s Gold Standards, which include the Employee Promise, Credo, and Service Values, to ensure outstanding guest service that reflects the brand’s reputation for luxury hospitality. The Ritz-Carlton emphasizes a professional appearance, safety, security, confidentiality, and teamwork to uphold the quality and consistency expected globally. The successful candidate will be part of a respectful, supportive team dedicated to personal and professional growth while contributing to the seamless guest experience. The position does not require prior supervisory experience but does benefit from at least one year of related housekeeping experience and benefits from a flexible shift schedule.
At The Ritz-Carlton, associates are empowered to be creative, thoughtful, and compassionate in their roles, contributing to a culture that drives success through excellence in care and comfort offered to guests. This is an opportunity to join a prestigious hospitality brand that values your work, offers growth potential, and supports a positive and inclusive workplace environment. If you are passionate about hospitality and eager to uphold luxury standards in a dynamic team, this role offers a chance to build a rewarding career within one of the most respected names in the industry.
This part-time, non-management Housekeeping role is located at The Ritz-Carlton property in Portland, Oregon. The position involves critical responsibilities to ensure the daily operations of housekeeping run smoothly and efficiently. The primary duties include managing room status reports, prioritizing room cleaning, and ensuring that rooms are prepared in a timely manner to meet guest expectations. The Housekeeping Coordinator serves as an essential liaison coordinating efforts between housekeeping, front office, engineering, and laundry teams, facilitating communication and resolving room discrepancies. This role also includes administrative duties like preparing room assignments, monitoring 'Do Not Disturb' room status, and maintaining accurate housekeeping paperwork.
Employees in this role follow The Ritz-Carlton’s Gold Standards, which include the Employee Promise, Credo, and Service Values, to ensure outstanding guest service that reflects the brand’s reputation for luxury hospitality. The Ritz-Carlton emphasizes a professional appearance, safety, security, confidentiality, and teamwork to uphold the quality and consistency expected globally. The successful candidate will be part of a respectful, supportive team dedicated to personal and professional growth while contributing to the seamless guest experience. The position does not require prior supervisory experience but does benefit from at least one year of related housekeeping experience and benefits from a flexible shift schedule.
At The Ritz-Carlton, associates are empowered to be creative, thoughtful, and compassionate in their roles, contributing to a culture that drives success through excellence in care and comfort offered to guests. This is an opportunity to join a prestigious hospitality brand that values your work, offers growth potential, and supports a positive and inclusive workplace environment. If you are passionate about hospitality and eager to uphold luxury standards in a dynamic team, this role offers a chance to build a rewarding career within one of the most respected names in the industry.
Job Requirements
- High school diploma or GED equivalent
- at least 1 year of related housekeeping experience
- flexible shift availability
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- no supervisory experience required
- willingness to follow safety and security protocols
Job Qualifications
- High school diploma or GED equivalent
- at least 1 year of related housekeeping experience
- no supervisory experience required
- ability to follow company policies and safety procedures
- strong communication and interpersonal skills
- proficiency in using computers for work-related tasks
- ability to maintain confidentiality
- professional personal appearance
- ability to collaborate and support team members
Job Duties
- Run sold room reports
- verify room status and determine discrepant rooms
- prioritize room cleaning and update departing guest room status
- assist housekeeping management with daily activities
- act as liaison coordinating housekeeping, engineering, front office, and laundry
- document and resolve discrepant room issues with front desk
- prepare and distribute room assignments to housekeeping staff
- record, monitor, and update 'Do Not Disturb' room list
- ensure vacant dirty rooms are cleaned on time
- assign rush and previously 'Do Not Disturb' rooms
- complete required housekeeping paperwork
- follow company safety and security policies and procedures
- report maintenance issues, safety hazards, accidents, or injuries
- maintain professional appearance and confidentiality
- welcome and anticipate guest service needs
- develop positive working relationships and support team goals
- communicate clearly and professionally
- enter and locate work-related information using computers
- stand, sit, or walk for extended periods
- move and handle objects up to 10 pounds
- perform other duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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