Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Work environment safety
job training
Job Description
This job opening is with a prominent venue known for hosting premium events and providing exemplary suites and hospitality services. The establishment takes pride in delivering exceptional guest experiences through its dedicated and professional team. As a recognized leader in event hosting, the venue provides an atmosphere where customer satisfaction and service excellence are prioritized at every level. The organization's focus on quality and attention to detail ensures that all guests have a memorable and enjoyable time while attending events, making it a highly respected player in the hospitality and entertainment industry.
The role of Suites Runner is crucial within this dynamic and fast-paced environment. Reporting directly to the Suites Manager and Expeditor, the Suites Runner serves as an essential link between the kitchen, pantry, warehouse, and the suite guests. This role demands a proactive and communicative professional who supports the Suites team in delivering food, beverages, and other necessary items promptly to the appropriate suite locations. Attention to detail, timely delivery, and impeccable guest service are the cornerstones of this position. Working alongside suites attendants and coordinators, the Suites Runner helps set up and break down suites, maintain clean and safe work areas, and assist in ensuring all guest requirements are met efficiently.
Candidates for this position will find themselves in a supportive role that requires strong organizational skills, teamwork, and the ability to adapt quickly to changing circumstances. It involves interacting with multiple departments such as the Pantry Coordinator and Warehouse team to procure and deliver items as needed. The Suites Runner must be punctual, dependable, and able to manage workloads in a fast-paced event setting. They should possess a basic knowledge of food and beverage service standards, guest relations, and etiquette, maintaining a professional and personable demeanor at all times. The role includes extended hours and weekend shifts aligned with event schedules, underscoring the importance of flexibility and commitment.
Being part of this team means embracing a culture dedicated to excellent service delivery, safety compliance, and high standards of hygiene and appearance. The Suites Runner plays a vital role in the overall guest experience by ensuring seamless communication and operational execution behind the scenes. This position offers an engaging opportunity for individuals passionate about hospitality, guest service, and event operations to contribute meaningfully to the success of high-profile events and premium suite hospitality.
The role of Suites Runner is crucial within this dynamic and fast-paced environment. Reporting directly to the Suites Manager and Expeditor, the Suites Runner serves as an essential link between the kitchen, pantry, warehouse, and the suite guests. This role demands a proactive and communicative professional who supports the Suites team in delivering food, beverages, and other necessary items promptly to the appropriate suite locations. Attention to detail, timely delivery, and impeccable guest service are the cornerstones of this position. Working alongside suites attendants and coordinators, the Suites Runner helps set up and break down suites, maintain clean and safe work areas, and assist in ensuring all guest requirements are met efficiently.
Candidates for this position will find themselves in a supportive role that requires strong organizational skills, teamwork, and the ability to adapt quickly to changing circumstances. It involves interacting with multiple departments such as the Pantry Coordinator and Warehouse team to procure and deliver items as needed. The Suites Runner must be punctual, dependable, and able to manage workloads in a fast-paced event setting. They should possess a basic knowledge of food and beverage service standards, guest relations, and etiquette, maintaining a professional and personable demeanor at all times. The role includes extended hours and weekend shifts aligned with event schedules, underscoring the importance of flexibility and commitment.
Being part of this team means embracing a culture dedicated to excellent service delivery, safety compliance, and high standards of hygiene and appearance. The Suites Runner plays a vital role in the overall guest experience by ensuring seamless communication and operational execution behind the scenes. This position offers an engaging opportunity for individuals passionate about hospitality, guest service, and event operations to contribute meaningfully to the success of high-profile events and premium suite hospitality.
Job Requirements
- must be able to work extended hours due to business requirements including late nights, weekends, and holidays
- availability for 1-2 days per event week to familiarize self with venue runner routes
- all applicants must be at least 18 years of age
Job Qualifications
- excellent organizational, written, and verbal communication, and interpersonal skills
- customer service and fast-paced problem-solving skills
- must be personable, proactive, and self-motivated
- must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
- ability to work effectively independently and/or in a team environment
- ability to work under pressure and meet deadlines
- able to adapt to change quickly and prioritize tasks as needed
- punctuality and dependability
- must be able to read, maintain information, and perform simple mathematical calculations
- must be able to speak, read, write, and understand English
- must maintain personal hygiene and a well-groomed appearance
- ability to occasionally lift/move items weighing up to 30 pounds
- must be able to work extended hours due to business requirements including late nights, weekends, and holidays
- complete company-wide safety training and any additional job-specific safety training
- availability for 1-2 days per event week to familiarize self with venue runner routes
- all applicants must be at least 18 years of age
Job Duties
- assist Suites Expeditor and Attendants with all pre-event and add-on food delivery
- deliver food and beverage items to the appropriate suites according to orders placed
- communicate with Pantry Coordinator to ensure timely delivery service
- communicate with Warehouse team to procure any necessary items
- assist in set-up and breakdown of Suites
- assist Pantry Coordinator in organizing and maintaining clean, neat, and safe work areas
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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