Suites Manager

Aramark is a global leader in providing food services, facilities management, and uniform services across 15 countries. With a proud tradition of service excellence, Aramark’s mission centers on doing great things for their employees, partners, communities, and the planet. The company prides itself on creating an inclusive workplace where equal employment opportunity is given without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or any other protected characteristic under applicable law. Aramark serves millions of guests daily, embodying a culture that values employee growth, meaningful careers, and professional development.

The Suites Manager role with Aramark is a dynamic and essential position focused on managing the suites food and beverage operations for both game day and non-game day events. Reporting directly to senior leadership, this role requires a proactive and leadership-oriented professional who can oversee multiple facets of food and beverage services within premium suite environments. The Suites Manager’s responsibilities span quality control, staffing, payroll management, event preparation, kitchen operations, inventory oversight, and ordering. A central aspect of this role is training, developing, and motivating the team to uphold high standards of guest services.

In this position, the Suites Manager spends a significant portion of their time—at least 60%—on the floor supervising, coaching, and training team members to ensure smooth event execution and exceptional customer experiences. Additionally, the manager implements and maintains a guest service and management philosophy that aligns with Aramark’s commitment to outstanding service. They also develop premium menus paying close attention to delivery, presentation, and quality standards. Maintaining strong relationships with multi-year premium suite holders as well as individual game rentals is an important component of the role.

Daily responsibilities include conducting pre-shift meetings to communicate goals and updates, ensuring all equipment is properly maintained and cleaned, and performing any other related duties required for seamless suite operations. This role demands flexibility to work an event-based schedule, including evenings, weekends, and holidays, as is typical in sports and entertainment venues. The Suites Manager must have financial acumen to manage budgets and quality service delivery, with a clear commitment to providing exceptional guest and associate experiences.

Overall, the Suites Manager position at Aramark offers a challenging yet rewarding career opportunity for professionals passionate about hospitality, leadership, and delivering premium service environments. It fosters an engaging work atmosphere where team development and guest satisfaction are top priorities, making it a key player in Aramark’s mission to positively impact their partners and communities.