Suite Runner, KeyBank Center

Delaware North Sportservice is a prominent hospitality and food service company that operates concession stands, clubs, and suites at the KeyBank Center in Buffalo, New York. They have been a longstanding partner of the NHL's Buffalo Sabres since the team's founding in 1970, managing various food and beverage operations in this iconic 19,200-seat arena. Delaware North is a global, family-owned organization with over 100 years of history, offering dynamic opportunities in hospitality across sports, gaming, national parks, and more. The company prides itself on creating memorable experiences in great places and is dedicated to employee growth, career development, and fostering an inclusive and supportive working environment.

The Suite Runner role at Delaware North is an exciting seasonal, tipped position at the KeyBank Center, designed for individuals who thrive in fast-paced environments and are eager to learn and grow within the hospitality industry. Suite Runners act as vital liaisons between guests and the kitchen, ensuring seamless, timely service in the premium suite areas. Responsibilities include responding promptly to changing suite needs, coordinating food delivery with kitchen staff, maintaining knowledge of menus, and assisting with the presentation and cleanliness of suites. This role demands strong communication skills, stamina, and the ability to work flexible hours including nights, weekends, and holidays. Compensation starts at $14.00 per hour, excluding tips, with opportunities for additional earning through gratuities. Delaware North provides its team members a comprehensive benefits package that includes weekly pay, training, employee discounts, flexible schedules, and for eligible employees, health and dental insurance, 401(k) with match, paid holidays, and more. This role offers a unique chance to be part of an iconic venue's food and beverage team, contributing to unforgettable experiences for guests while advancing your career in hospitality.