Suite Busser

Providence, RI, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

The hiring establishment is a premier venue known for delivering exceptional hospitality and luxury suite experiences during major events, including home football games and other full stadium occasions. Renowned for its high standards of customer service and attention to detail, this company is dedicated to creating memorable experiences for all guests, focusing keenly on quality, efficiency, and professionalism. The workplace environment is dynamic and fast-paced, especially on event days when it becomes densely populated and often quite loud. Operating within such a vibrant atmosphere, employees are expected to demonstrate adaptability, teamwork, and a commitment to excellence.

The role of Suite Busser is integral in supporting the overall luxury suite experience. Working closely with the Suite Attendant, the Suite Busser ensures that all guests receive first-class customer service while efficiently managing suite setup, delivery, and cleanup tasks. This position requires the ability to handle high-volume catering or full-service dining operations, emphasizing attention to service details and adherence to departmental standards. Not only does the Suite Busser assist in delivering food, beverages, desserts, and stadium giveaways to guests, but they also play a crucial role in maintaining cleanliness and organization within the suite during and after events. This includes bussing tables and counters, breaking down equipment, and ensuring proper care and storage of supplies.

The Suite Busser operates in a team-oriented environment and must communicate effectively in English, both written and verbal, to coordinate guest needs and relay special requests to management seamlessly. Flexibility is a key element of this position since it requires availability during nights, weekends, holidays, and specifically all home games and full stadium events. Physically, the role demands the ability to stand and walk for extended periods and the capability to repeatedly lift a minimum of 50 pounds.

This is an excellent opportunity for individuals with experience in catering or full-service dining who are looking to contribute to an upscale hospitality setting. The company prides itself on equal employment opportunities and welcomes applications from diverse backgrounds without discrimination. While no supervisory responsibilities are associated with this position, the Suite Busser is expected to execute special projects and assignments as dictated by business needs.

Job Requirements

High school diploma or equivalent preferred
two or more years of experience in high volume catering or full-service dining preferred
flexible schedule including availability on nights, weekends and holidays
ability to stand and walk for extended periods
ability to repeatedly lift a minimum of 50 pounds
effective communication skills in English both written and verbal
be 18 years of age or older
ability to work as a team member in a diverse environment

Job Qualifications

Two or more years of experience in high volume catering or full-service dining
knowledge of food service and table standards preferred
maintain a professional demeanor and appearance
be organized and attentive to detail
ability to effectively communicate in English both written and verbal
ability to work as a team member in a diverse environment
flexible schedule including nights, weekends and holidays
ability to fully commit to all home football games and full stadium events
be 18 years of age or older

Job Duties

Work with the Suite Attendant to deliver first class customer service to all guests in the luxury suites
ensure all suite special requests and needs are met and communicated to management
set up suite events with attention to service details and departmental standards
meet suite service standards including bussing, food handling and food safety, suite deliveries
break down and clean up all equipment and supplies following suite events, ensuring proper care and storage of all equipment, supplies, food and beverage
timely delivery of items to suite guests that include food, beverage, dessert cart, small wares and stadium giveaways
work closely with pantry expeditor to adhere to quality controls, customer service standards and suite attendant support
complete all other duties as required by business or management
participate in special projects and assignments as business dictates