Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a leading global entity specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly risen to prominence with a comprehensive platform that encompasses venue development, venue management, hospitality, and sponsorship sales. The company boasts an impressive portfolio, managing seven world-class owned venues and collaborating with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions around the globe. With operations spanning four continents, OVG is dedicated to enhancing live entertainment experiences by integrating state-of-the-art facilities with exceptional service standards.
As a key player in the live entertainment industry, Oak View Group takes pride in maintaining a vibrant and inclusive work environment that fosters innovation, teamwork, and excellence. The organization’s commitment to diversity and equal opportunity ensures that employees from all backgrounds are empowered to contribute to its ongoing success.
The role of Suite Attendant at OVG is vital within the hospitality and guest services realm of the company. This part-time position offers an hourly wage of $13.00 along with the opportunity to earn tips, presenting a promising prospect for candidates with a passion for customer service and the hospitality industry. The Suite Attendant is primarily responsible for delivering high-level food and beverage service within private suites at various live event venues. This includes taking and accurately processing orders, serving meals and beverages—including alcoholic drinks—while verifying legal age requirements, and ensuring overall guest satisfaction throughout the event.
Beyond service, Suite Attendants play a crucial role in creating a seamless and luxurious guest experience by setting up banquet functions with table décor, linens, dishware, glassware, and silverware as per event specifications. Additional responsibilities include maintaining cleanliness and sanitation in compliance with health and safety standards, managing payments, and addressing special requests or issues promptly and professionally.
The position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented, event-driven environment. Suite Attendants must demonstrate the ability to comprehend and execute Banquet Event Orders to meet specific event requirements and show reliability through excellent attendance. This role is perfect for individuals who enjoy engaging with guests, working collaboratively with coworkers and management, and contributing to delivering unforgettable live entertainment experiences.
OVG also values continued employee development and offers part-time employees access to a 401(k) savings plan with company matching, depicting their dedication to supporting staff beyond immediate job roles. Applications for this evergreen role are accepted on an ongoing basis, underscoring the company’s consistent commitment to building a talented and dedicated team.
As a key player in the live entertainment industry, Oak View Group takes pride in maintaining a vibrant and inclusive work environment that fosters innovation, teamwork, and excellence. The organization’s commitment to diversity and equal opportunity ensures that employees from all backgrounds are empowered to contribute to its ongoing success.
The role of Suite Attendant at OVG is vital within the hospitality and guest services realm of the company. This part-time position offers an hourly wage of $13.00 along with the opportunity to earn tips, presenting a promising prospect for candidates with a passion for customer service and the hospitality industry. The Suite Attendant is primarily responsible for delivering high-level food and beverage service within private suites at various live event venues. This includes taking and accurately processing orders, serving meals and beverages—including alcoholic drinks—while verifying legal age requirements, and ensuring overall guest satisfaction throughout the event.
Beyond service, Suite Attendants play a crucial role in creating a seamless and luxurious guest experience by setting up banquet functions with table décor, linens, dishware, glassware, and silverware as per event specifications. Additional responsibilities include maintaining cleanliness and sanitation in compliance with health and safety standards, managing payments, and addressing special requests or issues promptly and professionally.
The position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented, event-driven environment. Suite Attendants must demonstrate the ability to comprehend and execute Banquet Event Orders to meet specific event requirements and show reliability through excellent attendance. This role is perfect for individuals who enjoy engaging with guests, working collaboratively with coworkers and management, and contributing to delivering unforgettable live entertainment experiences.
OVG also values continued employee development and offers part-time employees access to a 401(k) savings plan with company matching, depicting their dedication to supporting staff beyond immediate job roles. Applications for this evergreen role are accepted on an ongoing basis, underscoring the company’s consistent commitment to building a talented and dedicated team.
Job Requirements
- High school diploma or equivalent GED preferred
- Minimum one year of work experience in events, banquets, or restaurants preferred
- Possession of valid food handling certificate
- Possession of alcohol service permit if required by state or federal regulations
- Ability to work in a fast-paced, team-oriented environment
- Excellent communication skills
- Ability to read and comprehend Banquet Event Orders
- Reliable attendance
Job Qualifications
- Ability to communicate clearly with employees, co-workers, volunteers, management staff and guests in a respectful and professional manner
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possession of a valid food handling certificate and alcohol service permit if required by law
- High school diploma or equivalent GED preferred or equivalent experience may be substituted
- Minimum one year of work experience in events, banquets, or restaurants preferred
- Experience in fine or large-scale dining preferred
Job Duties
- Demonstrate ability to read and comprehend Banquet Event Orders when setting up guest events and serving
- Serving meals to guests or replenishing food to the buffet line
- Serving beverages to guests including alcoholic beverages while verifying guest's ID
- Recording a client’s order and relaying the order to the kitchen
- Observing guests to respond to additional requests and determine when the meal is complete
- Performing side work such as refilling condiments and napkins
- Setting up banquet functions including table décor, linens, dishware, glassware and silverware
- Maintaining sanitation, health and safety standards in work areas
- Show ability to meet company standards for excellent attendance
- Performing additional duties as assigned by supervisors or management for event success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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