Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
inclusive workplace
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, renowned for providing exceptional guest experiences across 15 countries. With a strong commitment to service and sustainability, Aramark strives to make a positive impact on employees, partners, communities, and the planet. The company fosters an inclusive workplace culture where equal employment opportunity is a priority, and where diversity and respect for all individuals are foundational values. At Aramark, employees are empowered to develop their talents, pursue new challenges, and achieve professional growth, all while contributing to meaningful and impactful work. This level of dedication and excellence extends into every aspect of Aramark's operations, ensuring both guests and employees receive the highest level of care and attention.
The Suite Attendant position at Aramark is a vital role focused on delivering a premium and personalized guest experience. Suite Attendants play an essential part in ensuring guests within suites receive attentive, courteous, and efficient service. Responsibilities include taking guest orders, serving food and beverages to meet specific requests, and maintaining the cleanliness and proper stock of suite supplies during events. These attendants are the face of Aramark's hospitality services within suite settings, creating an elevated atmosphere through their professionalism and guest-centric approach.
In addition to offering outstanding customer service, Suite Attendants must be knowledgeable about menu items and adhere strictly to alcohol service policies, including checking identification to uphold safe drinking guidelines. The role requires attention to detail in replenishing food and beverage products, maintaining cleanliness before, during, and after events, and securing company assets. Flexibility is crucial, as the position often demands working evenings, weekends, and holidays to accommodate event schedules. Physical stamina is also necessary since the job involves lifting, bending, pushing, pulling, and extended periods of walking and standing.
For candidates, Aramark emphasizes the importance of prior experience in server or related roles, communication skills, food safety knowledge, and required certifications such as a Food Handler Certificate and Alcohol Server Certification. This ensures that Suite Attendants meet high standards of quality and safety, delivering impeccable service while maintaining the integrity of the food and beverage offerings.
By joining Aramark as a Suite Attendant, individuals will become part of a company that values teamwork, innovation, and the continuous pursuit of excellence. The position offers a unique opportunity to develop customer service skills in a dynamic environment while contributing to memorable experiences for high-profile guests. Aramark supports its employees with comprehensive training and a culture focused on respect and development, making it an excellent place to grow a hospitality career.
The Suite Attendant position at Aramark is a vital role focused on delivering a premium and personalized guest experience. Suite Attendants play an essential part in ensuring guests within suites receive attentive, courteous, and efficient service. Responsibilities include taking guest orders, serving food and beverages to meet specific requests, and maintaining the cleanliness and proper stock of suite supplies during events. These attendants are the face of Aramark's hospitality services within suite settings, creating an elevated atmosphere through their professionalism and guest-centric approach.
In addition to offering outstanding customer service, Suite Attendants must be knowledgeable about menu items and adhere strictly to alcohol service policies, including checking identification to uphold safe drinking guidelines. The role requires attention to detail in replenishing food and beverage products, maintaining cleanliness before, during, and after events, and securing company assets. Flexibility is crucial, as the position often demands working evenings, weekends, and holidays to accommodate event schedules. Physical stamina is also necessary since the job involves lifting, bending, pushing, pulling, and extended periods of walking and standing.
For candidates, Aramark emphasizes the importance of prior experience in server or related roles, communication skills, food safety knowledge, and required certifications such as a Food Handler Certificate and Alcohol Server Certification. This ensures that Suite Attendants meet high standards of quality and safety, delivering impeccable service while maintaining the integrity of the food and beverage offerings.
By joining Aramark as a Suite Attendant, individuals will become part of a company that values teamwork, innovation, and the continuous pursuit of excellence. The position offers a unique opportunity to develop customer service skills in a dynamic environment while contributing to memorable experiences for high-profile guests. Aramark supports its employees with comprehensive training and a culture focused on respect and development, making it an excellent place to grow a hospitality career.
Job Requirements
- Previous experience as a server, suite attendant, or other related role
- Excellent guest service skills
- Excellent communication and interpersonal skills, both written and verbal
- Working knowledge of food safety principles and procedures
- Valid Food Handler Certificate and Alcohol Server Certification or willing to obtain before start date
- Friendly and positive guest service demeanor
- Adaptable to guest needs
- Availability to work flexible hours including evenings, weekends and holidays
- Ability to perform physical tasks including lifting, bending, pushing, pulling and extended walking and standing
- Willingness to wear uniforms and personal protective equipment (PPE)
Job Qualifications
- Previous experience as a server, suite attendant, or other related role
- Demonstrates excellent guest service skills
- Demonstrates excellent communication and interpersonal skills, both written and verbal
- Working knowledge of food safety principles and procedures
- A valid Food Handler Certificate and Alcohol Server Certification are required
- Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
- Adaptable to guest needs
- Demonstrate an elevated level of guest service, anticipating guests needs
- Must be available to work flexible hours including evenings and weekends and holidays
Job Duties
- Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders orders
- Maintains appearance and cleanliness of suite and food service areas during event
- Replenishes food and beverage product during event upon guests requests
- Adheres to all alcohol service policies and safe drinking guidelines including checking guests identification
- Maintains knowledge of menu items and all other offerings
- Breaks down and cleans food service areas and equipment post event
- Returns equipment to proper storage area
- Inventories product at the end of each event
- Adheres to Aramark safety policies and procedures including proper food safety and sanitation
- Ensures security of company assets
Job Criteria
Experience
No experience required
Job Location
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