Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.83
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a prominent operator of over 80 travel plazas across the Northeast and Midwest regions of the United States. These travel plazas are designed to offer convenience, comfort, and a diverse range of retail and food options to travelers on the go. Applegreen's establishments feature popular food brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, among many others. The company's mission centers on refreshing travelers on their journeys by providing exceptional service, quality products, and a welcoming atmosphere. The business is deeply committed to its core values, which prioritize customer and community focus, employee development, performance driven by passion and pace, and a proactive approach to embracing change and new opportunities.

The role of a Team Member at Applegreen is a full-time position that plays a vital part in ensuring the smooth and efficient operation of each travel plaza. Team Members are responsible for delivering excellent customer service that aligns with the company’s commitment to its travelers. The position involves a variety of tasks including processing payments accurately using point-of-sale systems, preparing and serving high-quality food, cleaning and stocking workstations, and ensuring strict adherence to food safety protocols and brand standards. Team Members must engage positively with customers, demonstrating friendliness, enthusiasm, and an approachable demeanor that reflects Applegreen's core values.

Working as a Team Member offers the opportunity to be part of a dynamic and fast-paced environment where collaboration and adaptability are key. Employees contribute directly to the customer experience, helping to create a welcoming environment that encourages repeat visits. This position demands physical stamina, including the ability to stand for extended periods and handle moderate lifting. Candidates are expected to be flexible with scheduling, as work may include days, nights, weekends, and holidays.

Applegreen supports its employees with various benefits aimed at enhancing work-life balance and personal growth. These include flexible schedules, medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, earned wage access through pay on demand, education assistance, employee referral bonuses, meal discounts, and even pet insurance. These benefits underscore Applegreen’s commitment to valuing and developing its people.

Overall, the Team Member role is crucial to delivering the personalized service and quality standards that define Applegreen’s travel plazas. It offers a rewarding career path with opportunities for growth within a company that values its employees and the communities it serves.

Job Requirements

  • Able to stand and walk for an extended period of time
  • Frequently bend, twist, lift and carry at least 40 pounds
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Available to work a flexible schedule including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers)
  • Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • Stock, clean, and sanitize workstation and equipment
  • Actively cross-sell and up-sell products
  • Maintain a solid knowledge of products and services available in the plaza
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures
  • Execute a variety of other tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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