
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.38 - $14.88
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
10 dollar low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance
Job Description
Pilot Company is a leading operator of travel centers and restaurants, known for providing essential services to travelers across the United States and Canada. With a commitment to enriching the travel experience, Pilot Company creates welcoming environments where guests can refuel, refresh, and recharge. The company takes pride in embracing diversity and fostering a culture of inclusivity, innovation, and positivity within their workforce and customer base. Pilot Company offers a dynamic work environment where employees engage with a diverse range of guests, from professional drivers needing a clean shower to commuters grabbing their morning coffee, and vacationers seeking their favorite snacks for the journey ahead. The company emphasizes team building and customer service, encouraging team members to contribute to a positive guest experience and a collaborative work culture. Employees have the opportunity to grow within the organization, with various roles available across travel centers and restaurants, and access to training that supports career advancement in multiple directions. Pilot Company values the uniqueness of every employee and guest, providing a supportive and friendly workplace that appreciates different perspectives and talents. The hourly pay rate for this position starts between $11.38 and $14.88, reflecting the company's commitment to fair compensation. Benefits include weekly pay, fuel discounts, free daily meals, low-cost health plans for full-time employees, paid time off, and family leave, illustrating the company’s dedication to supporting employee well-being. Pilot Company is also an equal opportunity employer, encouraging applications from individuals of all backgrounds and military veterans, reflecting its inclusive hiring philosophy. The company prioritizes creating a great journey not just for its guests but also for every team member, fostering a positive and rewarding work culture that values each person.
The role being offered is focused on delivering excellent customer service within a fast-paced travel center restaurant environment. As a team member, you will be responsible for providing guests with fast, friendly, and clean service to ensure a welcoming and pleasant experience. This role requires maintaining inventory and food preparation areas, managing and prepping food safely to comply with health and safety standards, and ensuring high-quality standards across all food products. You will operate cash registers, handling sales transactions accurately and efficiently, while maintaining the overall cleanliness and appearance of the restaurant environment. This position emphasizes teamwork, requiring collaboration with the rest of the team to create an inclusive and guest-focused culture. The ideal candidate will have exceptional guest service skills, the ability to manage sales transactions accurately, and proficiency in safe food handling and preparation according to company policies, including adherence to Subway processes and standards when applicable. Additionally, the role demands competence in using computers, telephones, and other necessary equipment within the restaurant setting. Flexibility to work varied shifts including nights, weekends, holidays, and days is highly valued. This position offers a career path with opportunities for growth, professional development, and participation in wellness and reward programs. By joining Pilot Company, you enter a supportive environment that champions your career journey and personal growth, positioning you to thrive while contributing to exceptional guest experiences daily.
The role being offered is focused on delivering excellent customer service within a fast-paced travel center restaurant environment. As a team member, you will be responsible for providing guests with fast, friendly, and clean service to ensure a welcoming and pleasant experience. This role requires maintaining inventory and food preparation areas, managing and prepping food safely to comply with health and safety standards, and ensuring high-quality standards across all food products. You will operate cash registers, handling sales transactions accurately and efficiently, while maintaining the overall cleanliness and appearance of the restaurant environment. This position emphasizes teamwork, requiring collaboration with the rest of the team to create an inclusive and guest-focused culture. The ideal candidate will have exceptional guest service skills, the ability to manage sales transactions accurately, and proficiency in safe food handling and preparation according to company policies, including adherence to Subway processes and standards when applicable. Additionally, the role demands competence in using computers, telephones, and other necessary equipment within the restaurant setting. Flexibility to work varied shifts including nights, weekends, holidays, and days is highly valued. This position offers a career path with opportunities for growth, professional development, and participation in wellness and reward programs. By joining Pilot Company, you enter a supportive environment that champions your career journey and personal growth, positioning you to thrive while contributing to exceptional guest experiences daily.
Job Requirements
- High school diploma or equivalent
- incredible guest service skills and ability to maintain a guest focused culture
- ability to complete accurate sales transactions
- ability to cleanly and safely manage and prep food
- ability to maintain Subway processes and policies
- ability to use computers, telephones, and other equipment as needed
- ability to work as part of a team
- ability to work a flexible schedule of nights, days, weekends, and holidays
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- ability to complete accurate sales transactions
- ability to cleanly and safely manage and prep food
- ability to maintain Subway processes and policies
- ability to use computers, telephones, and other equipment as needed
- ability to work as part of a team
- experience in a similar position
- ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Provide guests fast, friendly, and clean service
- maintain inventory
- manage and prep food safely
- ensure top-notch quality in all our food products
- operate cash registers
- maintain the overall appearance and cleanliness of the restaurant
- provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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