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Suburban Extended Stay Wilmington - Housekeeper

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Suburban Extended Stay of Wilmington is a reputable hotel conveniently located near the University of North Carolina at Wilmington, offering an affordable and convenient extended stay solution for travelers and residents alike. This hotel provides easy access to local attractions such as the Wilmington International Airport, Wrightsville Beach Museum of History, Cape Fear Museum of History and Science, Fort Fisher State Historic Site, North Carolina Aquarium, Poplar Grove Plantation, and the World War II Battleship USS North Carolina. The property features amenities designed to enhance guest comfort, including free WiFi, a seasonal outdoor pool, guest laundry facilities, and a picnic area equipped with BBQ grills and tables. The pet-friendly guest rooms are well-appointed with standard amenities and kitchenettes featuring microwaves, refrigerators, coffee makers, two-burner cooktops, cooking utensils, cookware, and dishes, making it an ideal choice for longer-term stays.

We are currently seeking a dedicated Housekeeper to join our team, a role that is central to the exceptional guest experience we strive to provide. As a Housekeeper, you will play a pivotal role in maintaining the cleanliness and welcoming atmosphere of our hotel. This position involves more than just cleaning; it's about creating a comforting sanctuary for our guests, ensuring each room and public space sparkles with care and attention to detail. The ideal candidate will take pride in transforming guest rooms into spotless havens, handling deep cleaning tasks with a proactive approach, and keeping the hotel looking impeccable from lobby to hallway.

The role demands a keen eye for detail, the ability to multitask efficiently, and a positive attitude towards customer service. You will be responsible for preparing beds with fresh linens, restocking supplies, and performing maintenance duties such as changing AC filters and minor touch-ups to enhance the property’s appearance. Beyond cleanliness, the Housekeeper serves as a friendly face to guests, assisting with their needs and contributing to a memorable stay. Safety is also paramount, with the Housekeeper acting as a guardian of the hotel environment by observing safety protocols and monitoring sensitive areas.

This job is not only about maintaining physical spaces but also about fostering a warm, welcoming environment where guests feel valued and cared for. Full-time employees are eligible for a competitive benefits package after an initial waiting period, which includes medical, dental, and vision coverage, disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, we offer daily pay options, reflecting our commitment to flexibility and employee satisfaction. If you are passionate about cleanliness, hospitality, and providing exceptional service, this is an excellent opportunity to grow your career with a supportive and dynamic team at the Suburban Extended Stay of Wilmington.

Job Requirements

  • high school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills
  • ability to perform physical cleaning and maintenance tasks
  • positive attitude toward customer service
  • ability to work flexible hours
  • basic knowledge of cleaning chemicals and equipment

Job Qualifications

  • high school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills with guests and team members
  • ability to perform physical tasks associated with housekeeping
  • customer service experience is a plus

Job Duties

  • Transform guest rooms into spotless sanctuaries
  • clean lobbies, hallways, and restrooms to ensure cleanliness
  • maintain housekeeping cart with necessary supplies
  • prepare beds with fresh linens and restock supplies
  • perform deep cleaning tasks including swapping AC filters and painting
  • provide friendly customer service to guests
  • observe and maintain safety protocols

Job Criteria

Experience

No experience required


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