SUA Concierge- Seasonal

Tradewind Aviation is a distinguished Part 135 commuter and on-demand private charter operator, renowned across the aviation industry for its commitment to delivering exceptional personal air travel experiences. Established in 2001 by passionate aviation enthusiasts, Tradewind Aviation has grown steadily to operate out of multiple strategic locations including Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA), and San Juan, PR (SJU). This regional presence allows the company to offer both private and scheduled flight services throughout North America and the Caribbean, catering to a diverse clientele who expect the highest standard in aircraft, crew professionalism, and service quality.

The company emphasizes a customer-centric approach, ensuring safety, reliability, and personalized service in every flight. Tradewind Aviation’s fleet and crew uphold rigorous standards, making each journey comfortable and seamless for passengers. The organization values innovation and efficiency, demonstrated through their streamlined operations and attention to detail in passenger care and ground handling.

Currently, Tradewind Aviation is seeking a seasonal part-time concierge to be based in Palm Beach, FL. This role is integral to enhancing the passenger experience by facilitating smooth arrivals, boarding procedures, and ongoing communication among passengers, aircrew, and the operational team. The concierge position demands a highly organized individual who can thrive in a dynamic, fast-paced environment while maintaining a polished and approachable demeanor.

The ideal candidate will demonstrate strong customer service skills, adaptability, and flexibility, including availability on weekends and holidays. Responsibilities include greeting passengers promptly upon arrival, managing the check-in process through specialized software, and coordinating baggage collection, weighing, and organization to ensure efficient loading and safety compliance. The concierge also plays a key role in passenger comfort, informing clients of any flight changes and assisting with boarding and pilot introductions.

Beyond direct passenger interaction, the concierge is responsible for managing the lounge environment, which includes opening and closing procedures, stocking supplies, maintaining cleanliness, and organizing catering rooms and crew meal preparations. Additional duties involve managing vacuum cleaner equipment and providing valet service for customer vehicles.

This role offers an exciting opportunity for individuals who are passionate about delivering superior customer service within the aviation sector. Tradewind Aviation provides a work environment that values teamwork, professionalism, and personal growth. Seasonal part-time employment with Tradewind allows individuals to gain valuable experience in a niche industry with the potential to expand into more permanent or full-time roles. This position does not specify salary but offers the invaluable experience of working with a leading charter operator known for industry excellence and distinguished customer care.