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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Tuition perks
401(k) eligibility
Paid sick time
Job Description
East County Performing Arts Center (ECPAC) is a vibrant community-focused arts organization dedicated to fostering creativity, confidence, and character through performing arts education. Established to serve the East County region, ECPAC has become a trusted destination for individuals and families seeking high-quality dance and performing arts instruction. The center prides itself on not just teaching great dancing but also on building a supportive community where students can thrive emotionally and socially. ECPAC is expanding into Pleasanton, creating exciting new opportunities to bring their unique approach to an even broader audience and enrich the local arts scene. Joining the ECPAC team... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or administration preferred
- strong communication skills
- ability to multitask and stay organized
- professional and dependable attitude
- familiarity with basic computer applications
- availability Monday through Friday, 3:00 PM to 7:00 PM
- friendly and approachable demeanor
Job Qualifications
- Experience in customer service, administration, or youth programs preferred but not required
- warm, confident communicator who enjoys working with children and families
- highly organized and detail-oriented
- able to multitask in a fast-paced environment
- professional and dependable
- strong customer service mindset
- comfortable using email, scheduling software, and basic office systems
Job Duties
- Greet students and families warmly as they enter the studio
- create a welcoming, professional environment at all times
- answer and forward emails in a timely and professional manner
- answer phones and assist with parent inquiries
- direct questions to appropriate team members
- track and follow up on trial classes
- assist with new student enrollment
- support student retention efforts by ensuring families feel informed and cared for
- provide support to teachers during class transitions
- help communicate schedule updates or announcements
- assist with basic administrative tasks as needed
- keep the lobby, front desk, and shared areas clean and organized
- support a polished and professional studio environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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