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Student Worker - Office Assistant-Kokernot Hall - BC

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $8.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Professional development opportunities
supportive work environment
Campus resources access
Hands-on administrative experience
team collaboration
Student employment

Job Description

Baylor University is a prestigious private Christian university located in Waco, Texas, known for its commitment to academic excellence and fostering a supportive campus community. The university is a leader in higher education with a rich history of promoting faith-based learning, research, and service. Baylor offers a diverse range of programs and services designed to provide students with an enriching college experience both inside and outside the classroom. Campus Living & Learning is a vital department at Baylor, dedicated to creating vibrant residential communities that support student success and personal growth. It provides resources and services that enhance the quality of life for students living on campus while also maintaining a safe, secure, and welcoming environment for all residents.

The role of Office Assistant at Kokernot Hall, part of Baylor's Campus Living & Learning department, is an essential position contributing to the smooth operations and safety of the residence hall community. This position is designed for student employees who are enthusiastic about providing excellent administrative support and outstanding customer service within an on-campus living environment. The Office Assistant supports residents, parents, visitors, faculty, and staff by serving as a knowledgeable resource and a point of contact for various needs and inquiries.

As an Office Assistant, you will be stationed within Kokernot Hall, one of Baylor's residence halls, and will play a critical role in upholding Baylor’s high standards for safety and community living. You will assist with front desk operations, monitor door security, help residents with room access issues, and oversee equipment check-out processes. A key part of the role involves maintaining accurate and detailed logs of daily activities such as unlock codes, maintenance requests, lost and found items, and gift registry records.

Your role will also include enforcing Campus Living & Learning policies and procedures to ensure a safe and respectful environment. Being an Office Assistant at Baylor means demonstrating strong communication skills, sound judgment to address any crises or concerns promptly, and the ability to work well with a diverse group of people. The work schedule is flexible, with hours between 7:00 a.m. and 1:00 a.m., accommodating students’ academic obligations. The position offers a pay rate of $8.00 per hour and can be ongoing throughout the fall or spring semesters.

This position offers an ideal opportunity to gain valuable experience in administrative duties, customer service, time management, and teamwork within a supportive academic community. The Office Assistant is a vital part of maintaining the positive living experience that Baylor University strives to provide, making it more than just a job but a chance to contribute meaningfully to campus life while supporting your own professional development.

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including some holiday breaks
  • ability to type and use computer software
  • good communication skills
  • ability to provide customer service to a diverse population
  • ability to work well in a team environment
  • good time management skills
  • sound judgment to respond to needs or crises as they arise

Job Qualifications

  • High school diploma or equivalent
  • previous experience in an administrative or customer service role preferred
  • basic computer skills including typing
  • ability to learn new software for front desk functions
  • strong communication skills
  • ability to work effectively in a team
  • sound judgment and problem-solving skills
  • customer service experience in a diverse environment

Job Duties

  • Monitor door security and inform appropriate staff if any issues arise
  • provide administrative support to residents including room access support and checking out equipment
  • assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
  • be knowledgeable of on-campus locations and resources
  • support residents in communicating issues of concern to other members of the hall staff
  • enforce and uphold Campus Living & Learning policies and procedures
  • complete other administrative tasks as assigned by the supervising Residence Hall Director

Job Criteria

Experience

Entry Level (1-2 years)


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