Student Services Coordinator (63643)

Albuquerque, NM, USA|

Job Overview

Compensation

Hourly

Range $15.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Tuition Assistance

Employee support programs

flexible schedule

Job Description

UEI College is a leader in post-secondary career education, recognized for its commitment to transforming lives through education. As an employee-owned institution, UEI College offers more than just a career; it provides a unique investment in personal and professional growth. With a mission centered on empowering students to achieve meaningful and lasting life changes, UEI College actively supports individuals in building the skills necessary to succeed in their chosen fields. The college prides itself on nurturing compassionate professionals who share its vision of community transformation and who are dedicated to student success. UEI College offers a dynamic and supportive environment that fosters both academic and personal development for its students and staff alike.

We are currently seeking a motivated Student Services Coordinator to join our campus team. This full-time role involves ensuring students maintain regular program attendance, supporting their successful program completion, and connecting them with essential community, learning, and other resources to enhance their educational experience. The Student Services Coordinator works closely with the Associate Director of Student Affairs to implement retention strategies such as the first hour first call approach aimed at increasing lab attendance and facilitates key events like College Prep Day, Start Day, and other important student retention initiatives. This position also involves creating, organizing, and scheduling student activities, monitoring student progress on a weekly basis, and collaborating with external vendors to support adult education and vocational programs.

A vital aspect of this role includes managing a comprehensive student resource database and fostering a community-driven exchange platform through classifieds and forums where students can share resources such as childcare or transportation. The Student Services Coordinator’s impact is measured by student attendance, retention rates, and overall educational outcome metrics. Ideal candidates will bring experience in teaching, advising, coaching, or counseling, combined with excellent interpersonal and communication skills. They should be comfortable working with diverse populations and adept at utilizing technology and social media tools related to student engagement and educational support. This position is perfect for proactive individuals who are passionate about making a difference and who thrive in a collaborative team environment.

Job Requirements

high school diploma required
some college preferred
teaching, advising, coaching, counseling or related experience
excellent interpersonal skills
excellent communication skills, oral and written
excellent problem resolution skills
resourceful and innovative in finding useful information
above average user skills in information technology and social media
ability to work with a diverse group of colleagues and students
strong team player

Job Qualifications

teaching, advising, coaching, counseling or related experience
high school diploma required
some college preferred
excellent interpersonal skills
excellent communication skills, oral and written
excellent problem resolution skills
resourceful and innovative in finding useful information
above average user skills in information technology and social media (e.g. student database, social media, online educational resources)
ability to work with a diverse group of colleagues and students
strong team player

Job Duties

complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures
assisting Associate Director of Student Affairs with the implementation of Conducting first hour first call retention strategy to increase lab attendance
assisting the Associate Director of Student Affairs with preparation, facilitation, and execution of College Prep Day, Start Day, and 14 day new student retention
weekly monitoring of first module success rate
creating, organizing and scheduling student activity calendar to include College Prep Day, Start Day/Gateway to Success, student activities such as student appreciation day, student awards ceremony, student cross over ceremony
working closely with the ECPP vendor's facilitator/proctor to follow up on ECPP students' attendance and participation in the adult education and vocational programs as applicable
facilitating and coordinating students' access to on-campus tutoring and other learning resources
creating and updating student resource database with the information on community resources for housing, child care, transportation, healthcare, etc
creating, facilitating, and monitoring a campus community-moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g. carpooling, childcare exchange)
other duties as assigned