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Student Concierge- Bellin College

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
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Benefits

401(k) with matching
Paid Time Off
competitive health insurance
wellness programs
Tuition Reimbursement
Professional development opportunities
Supportive team environment

Job Description

Bellin College, established in 1909, is a distinguished educational institution dedicated to preparing healthcare professionals for the demands of a rapidly evolving healthcare environment. As an integral part of the Bellin Health system, Bellin College offers a high-quality education through innovation, leadership, and service. The college provides a range of accredited degree programs including Nursing, Radiology Sciences, Diagnostic Medical Sonography, Radiation Therapy, Surgical Assisting, Graduate Nursing, and Physical Therapy. With small class sizes, a focused curriculum, experienced faculty, and state-of-the-art simulation areas, Bellin College fosters an enriching learning environment that emphasizes hands-on lab and clinical practice opportunities. The college’s core values—Excellence, Integrity, Community, and Caring—guide students and staff alike, ensuring graduates are well-prepared for academic and professional success.

The Student Concierge position at Bellin College serves as the front desk representative responsible for greeting students, staff, and visitors in a welcoming and professional manner, whether in person or on the phone. This role is crucial to maintaining a positive first impression of the college while providing essential information and assistance. Reporting directly to the Campus Safety & Security Coordinator and collaborating with various departments, the Student Concierge plays an administrative support role by assisting with general duties such as mailing, collating materials, and facilitating campus tours for prospective students. The position demands a high level of professionalism, confidentiality, and interpersonal skills, as it involves regular interaction with diverse campus members and visitors. Being an actively enrolled student at Bellin College during employment is a requirement.

In addition to maintaining scheduled front desk hours, the Student Concierge must demonstrate a pleasant and upbeat personality, adhere to the college dress code, and exhibit proper telephone etiquette. They are expected to uphold the college’s values by providing culturally appropriate service and fostering positive relationships. This role also contributes to safety by promoting a secure work environment. The position offers an excellent opportunity for students to gain valuable administrative and customer service experience within a dynamic and supportive college community. Bellin College and the broader Bellin Health system are committed to diversity, equity, and inclusion, maintaining a safe and welcoming atmosphere for all employees and students. Employment with Bellin College offers access to a range of benefits provided by Bellin Health, including competitive health insurance, paid time off, and professional development opportunities.

Job Requirements

  • Actively enrolled in a program at Bellin College
  • strong communication skills
  • ability to maintain confidentiality
  • dependable and punctual
  • proper telephone etiquette
  • customer service skills
  • ability to work scheduled hours
  • maintenance of good personal hygiene
  • adherence to dress code
  • ability to develop positive relationships
  • must remain in good standing as a student

Job Qualifications

  • Effective communication skills
  • understands confidentiality and its importance
  • dependable and prompt
  • proper telephone etiquette skills
  • customer relation and interaction skills
  • must remain in good standing as a student during employment

Job Duties

  • Greets visitors and ascertains nature of their business and or direct visitor to appropriate areas
  • answers and directs phone calls
  • provides information assistance if knowledgeable on the subject
  • assists departments with mailings when appropriate
  • collates materials for handouts and or mailings
  • maintains regular scheduled hours
  • performs other duties as assigned or as appropriate to the position
  • maintains a high level of professionalism including confidentiality of student alumni and employee information
  • develops positive working relationships with students and staff
  • assists in leading tours for the Admissions department when available
  • wears identification badge maintains good personal hygiene and follows the college dress code
  • communicates concerns over job responsibilities or conditions to appropriate person
  • demonstrates behavior consistent with Bellin College's values
  • provides culturally appropriate service
  • provides a safe work environment
  • has an upbeat pleasant personality

Job Criteria

Experience

Entry Level (1-2 years)


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