Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Tuition Assistance
Employee wellness programs
Job Description
The Department of Student Center Operations at Jackson State University is seeking a dedicated and organized individual to join their team as a Student Center Program Coordinator. Jackson State University (JSU) is a renowned institution committed to providing an enriching educational environment that fosters student success through comprehensive programs and dynamic campus life. The Department of Student Center Operations plays a critical role in enhancing the campus experience by managing facility operations and coordinating engaging programs that promote student involvement, wellness, and community engagement.
This Student Center Program Coordinator position is a pivotal role within the department, offering a unique opportunity to contribute to the daily management and programming of the JSU Bowling Alley and other student center facilities. The coordinator will oversee the day-to-day operations, ensuring efficient scheduling, facility readiness, and a high-quality experience for all users ranging from students and faculty to community partners. This role demands a highly organized professional capable of balancing multiple responsibilities including event coordination, technical support, vendor management, and student engagement.
The position includes detailed oversight of facility operations such as space utilization, safety compliance, and maintenance coordination. The coordinator will work closely with different campus entities, Registered Student Organizations (RSOs), and external clients to support a vibrant and welcoming environment. This engagement includes planning and delivering recreational programming, wellness initiatives, tournaments, and special events that contribute to the university’s goals of fostering student leadership, recreation, and community connection.
Beyond facilities management, the role integrates extensive event coordination duties including logistical planning, on-site event management, and collaboration with various stakeholders to achieve flawless execution and exceptional customer service. The coordinator is also responsible for the technical operation of audio-visual equipment, ensuring presentations, meetings, and events progress smoothly with the appropriate support and troubleshooting.
Financial and vendor support responsibilities encompass overseeing service agreements, purchasing documentation, and compliance with university procurement policies. The position requires someone who is detail-oriented and adept at managing financial processes related to event support.
Administrative tasks include maintaining accurate records using event management software such as TripleSeat, generating reports on facility usage and program outcomes, and communicating operational priorities with department leadership. This role is essential for driving continuous improvement and fostering an environment that supports student engagement and operational excellence.
Ideal candidates will have a bachelor’s degree in Higher Education, Business Administration, Hospitality, or a related field with at least two years of professional experience in event coordination, facility management, or student programming. Strong interpersonal, communication, organizational, and customer service skills are essential for success. Familiarity with event management platforms and audio-visual technology is highly desirable.
This position offers the chance to be an integral member of the Student Center Operations team, playing a key role in enriching campus life at Jackson State University by creating memorable experiences and supporting student success through well-managed facilities and engaging programming.
This Student Center Program Coordinator position is a pivotal role within the department, offering a unique opportunity to contribute to the daily management and programming of the JSU Bowling Alley and other student center facilities. The coordinator will oversee the day-to-day operations, ensuring efficient scheduling, facility readiness, and a high-quality experience for all users ranging from students and faculty to community partners. This role demands a highly organized professional capable of balancing multiple responsibilities including event coordination, technical support, vendor management, and student engagement.
The position includes detailed oversight of facility operations such as space utilization, safety compliance, and maintenance coordination. The coordinator will work closely with different campus entities, Registered Student Organizations (RSOs), and external clients to support a vibrant and welcoming environment. This engagement includes planning and delivering recreational programming, wellness initiatives, tournaments, and special events that contribute to the university’s goals of fostering student leadership, recreation, and community connection.
Beyond facilities management, the role integrates extensive event coordination duties including logistical planning, on-site event management, and collaboration with various stakeholders to achieve flawless execution and exceptional customer service. The coordinator is also responsible for the technical operation of audio-visual equipment, ensuring presentations, meetings, and events progress smoothly with the appropriate support and troubleshooting.
Financial and vendor support responsibilities encompass overseeing service agreements, purchasing documentation, and compliance with university procurement policies. The position requires someone who is detail-oriented and adept at managing financial processes related to event support.
Administrative tasks include maintaining accurate records using event management software such as TripleSeat, generating reports on facility usage and program outcomes, and communicating operational priorities with department leadership. This role is essential for driving continuous improvement and fostering an environment that supports student engagement and operational excellence.
Ideal candidates will have a bachelor’s degree in Higher Education, Business Administration, Hospitality, or a related field with at least two years of professional experience in event coordination, facility management, or student programming. Strong interpersonal, communication, organizational, and customer service skills are essential for success. Familiarity with event management platforms and audio-visual technology is highly desirable.
This position offers the chance to be an integral member of the Student Center Operations team, playing a key role in enriching campus life at Jackson State University by creating memorable experiences and supporting student success through well-managed facilities and engaging programming.
Job Requirements
- Bachelor’s degree in higher education, student affairs, business administration, recreation administration, hospitality management, event management, or a closely related field
- Minimum of two years of professional experience in event coordination, facility operations, student programming, conference services, or customer service
- Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment
- Strong organizational skills
- Strong interpersonal skills
- Strong written and verbal communication skills
- Excellent customer service skills
- Proficiency in Microsoft Office Suite and standard office technology
Job Qualifications
- Bachelor’s degree in Higher Education, Student Affairs, Business Administration, Recreation Administration, Hospitality Management, Event Management, or a closely related field
- Minimum of two years of professional experience in event coordination, facility operations, student programming, conference services, or customer service
- Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment
- Strong organizational, interpersonal, written, and verbal communication skills
- Excellent customer service skills with the ability to build positive relationships with diverse campus constituents
- Proficiency in Microsoft Office Suite and standard office technology
- Experience working in a college or university student center, student union, recreation facility, conference services, or student affairs environment is preferred
- Experience using event management software such as TripleSeat, EMS, or similar reservation platforms is preferred
- Experience operating and supporting audio-visual equipment and event technology is preferred
- Experience coordinating vendors, contracts, purchasing, or financial processes is preferred
- Experience supervising or mentoring student employees is preferred
Job Duties
- Coordinate the daily operations, scheduling, and overall functionality of the JSU Bowling Alley
- Assist the Student Center Operations Coordinator with the daily operation of the Jacob L. Reddix Building and other Student Center Operations-managed facilities
- Review and process facility reservation requests, ensuring compliance with university policies and operational procedures
- Monitor facility schedules to maximize space utilization and operational efficiency
- Serve as the primary point of contact for students, faculty, staff, campus departments, Registered Student Organizations (RSOs), and external clients utilizing the Bowling Alley
- Coordinate the planning and execution of meetings, tournaments, conferences, special events, and recreational programming within the Bowling Alley
- Oversee event logistics, including room layouts, equipment needs, setup, breakdown, and operational support
- Provide on-site event management to ensure successful execution and exceptional customer service
- Collaborate with campus departments, student organizations, and community partners to support student engagement initiatives
- Develop and implement recreational programming, tournaments, wellness initiatives, and student engagement activities
- Assist with promotional efforts through campus outreach, marketing materials, and social media
- Evaluate participation, customer feedback, and program outcomes to recommend operational and programming improvements
- Coordinate the setup, operation, and troubleshooting of audio-visual equipment, including microphones, projectors, speakers, screens, and presentation technology
- Coordinate with appropriate technical support personnel for advanced equipment needs
- Assist with vendor coordination, service agreements, purchasing documentation, invoices, and event-related financial processes
- Ensure compliance with university procurement policies and established operational procedures
- Monitor the Bowling Alley and assigned facilities for cleanliness, operational readiness, maintenance needs, and safety concerns
- Submit and monitor work orders in collaboration with Facilities Management
- Ensure all events and daily operations comply with university safety standards and risk management practices
- Utilize event management software (e.g., TripleSeat) to coordinate facility reservations and scheduling
- Maintain accurate records related to reservations, programming, attendance, facility usage, and operational activities
- Prepare reports, assessments, and recommendations to improve operational effectiveness and student engagement
- Communicate regularly with the Director, Assistant Director, and Student Center Operations Coordinator regarding operational priorities, facility usage, and event support
- Perform other duties as assigned in support of Student Center Operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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