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Student Center Program Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,700.00 - $50,100.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
deferred compensation plan
Flexible spending account
Life insurance
long-term disability
Paid holidays
Paid vacation
Paid sick leave

Job Description

Jackson State University (JSU) is a public, historically significant university located in Jackson, Mississippi, dedicated to providing high-quality education and fostering student development. The university campus boasts a variety of facilities designed to support both academic and recreational pursuits, including the Department of Student Center Operations which manages dynamic student environments such as the Jacob L. Reddix Building and associated recreational facilities. JSU's commitment to enhancing student life is reflected in their continuous effort to provide exceptional programs, services, and spaces for student engagement and success. The university is currently seeking a full-time Student Center Program Coordinator to join the Campus Student Union division. This role plays a crucial part in the campus community by managing the operations and programming of the JSU Bowling Alley along with other related student center facilities. It is an important position that supports student engagement through recreational activities, event coordination, and facility management while working closely with students, faculty, staff, and various campus organizations. The Student Center Program Coordinator will be responsible for ensuring the smooth daily operations of the Bowling Alley, including scheduling, customer interaction, and maintenance oversight, thereby contributing to creating a positive and welcoming environment. The role also involves organizing meetings, tournaments, special events, and other programs that promote wellness and student participation. The coordinator will oversee logistical needs for events, including audio-visual setups and on-site management, ensuring a quality experience for all attendees. Moreover, this position will facilitate collaboration among campus partners and external clients to support a diverse range of activities. Financial and vendor support duties highlight the role’s involvement in budget oversight and adherence to university procurement policies. The coordinator will also manage record-keeping and administrative responsibilities related to facility reservations and use. Strong communication skills, proficiency in technology, and the ability to juggle multiple priorities in a busy environment are essential qualifications for this role. Candidates should have at least a bachelor’s degree in higher education, student affairs, event management, or related fields and possess demonstrated experience in event coordination or student programming. Preference is given to those with previous experience in a university setting, familiarity with event management software, and skills in audio-visual equipment operation. JSU offers a comprehensive benefits package to full-time employees, which includes health care, dental, vision, retirement plans, and various leave options, supporting employee wellbeing and work-life balance. This full-time position represents an excellent opportunity to work within a vibrant university community focused on student success and engagement.

Job Requirements

  • Bachelor's degree
  • Minimum of two years of professional experience in event coordination or related fields
  • Ability to coordinate multiple projects and meet deadlines
  • Strong organizational skills
  • Effective communication skills
  • Customer service proficiency
  • Proficiency in Microsoft Office Suite
  • Ability to work in a fast-paced environment

Job Qualifications

  • Bachelor's degree in higher education, student affairs, business administration, recreation administration, hospitality management, event management, or a closely related field
  • Minimum of two years of professional experience in event coordination, facility operations, student programming, conference services, or customer service
  • Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment
  • Strong organizational, interpersonal, written, and verbal communication skills
  • Excellent customer service skills with the ability to build positive relationships with diverse campus constituents
  • Proficiency in Microsoft Office Suite and standard office technology
  • Experience working in a college or university student center, student union, recreation facility, conference services, or student affairs environment
  • Experience using event management software such as TripleSeat, EMS, or similar reservation platforms
  • Experience operating and supporting audio-visual equipment and event technology
  • Experience coordinating vendors, contracts, purchasing, or financial processes
  • Experience supervising or mentoring student employees

Job Duties

  • Coordinate the daily operations, scheduling, and overall functionality of the JSU Bowling Alley
  • Assist the Student Center Operations Coordinator with the daily operation of the Jacob L. Reddix Building and other Student Center Operations-managed facilities
  • Review and process facility reservation requests, ensuring compliance with university policies and operational procedures
  • Monitor facility schedules to maximize space utilization and operational efficiency
  • Serve as the primary point of contact for students, faculty, staff, campus departments, Registered Student Organizations (RSOs), and external clients utilizing the Bowling Alley
  • Coordinate the planning and execution of meetings, tournaments, conferences, special events, and recreational programming within the Bowling Alley
  • Oversee event logistics including room layouts, equipment needs, setup, breakdown, and operational support
  • Provide on-site event management to ensure successful execution and exceptional customer service
  • Collaborate with campus departments, student organizations, and community partners to support student engagement initiatives
  • Develop and implement recreational programming, tournaments, wellness initiatives, and student engagement activities
  • Assist with promotional efforts through campus outreach, marketing materials, and social media
  • Evaluate participation, customer feedback, and program outcomes to recommend operational and programming improvements
  • Coordinate the setup, operation, and troubleshooting of audio-visual equipment including microphones, projectors, speakers, screens, and presentation technology
  • Coordinate with appropriate technical support personnel for advanced equipment needs
  • Assist with vendor coordination, service agreements, purchasing documentation, invoices, and event-related financial processes
  • Ensure compliance with university procurement policies and established operational procedures
  • Monitor the Bowling Alley and assigned facilities for cleanliness, operational readiness, maintenance needs, and safety concerns
  • Submit and monitor work orders in collaboration with Facilities Management
  • Ensure all events and daily operations comply with university safety standards and risk management practices
  • Utilize event management software (e.g., TripleSeat) to coordinate facility reservations and scheduling
  • Maintain accurate records related to reservations, programming, attendance, facility usage, and operational activities
  • Prepare reports, assessments, and recommendations to improve operational effectiveness and student engagement
  • Communicate regularly with the Director, Assistant Director, and Student Center Operations Coordinator regarding operational priorities, facility usage, and event support
  • Perform other duties as assigned in support of Student Center Operations

Job Criteria

Experience

Mid Level (3-7 years)


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