Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Cruise and Travel Privileges for you and your family
health benefits
401(k)
Employee stock purchase plan
training and professional development
tuition and professional certification reimbursement
rewards and incentives
Job Description
Princess Cruises is one of the most recognized and respected names in the cruising industry globally. As the world’s leading international premium cruise line and tour company, Princess Cruises transports millions of guests annually to hundreds of unique and exciting destinations worldwide. Renowned for delivering the Medallion Class experience, Princess offers unparalleled personalized service and innovative onboard technology that differentiates it from other cruise lines. The brand is famously known as "The Love Boat," promising a diverse range of experiences catering to all types of travelers, whether they seek adventure, relaxation, or a deeper cultural connection during their voyages.
Founded with a commitment to exceptional guest experiences and continuous innovation, Princess Cruises operates a modern fleet equipped with state-of-the-art amenities. This provides the perfect backdrop for delivering the outstanding level of service and engagement guests expect. The company’s strategic approach is centered on combining operational excellence with transformation and innovation to enhance both shipboard and shoreside functions.
The role of Specialist, Strategic Projects is a vital part of the Strategy & Analytics organization at Princess Cruises, located in the Doral office. This hands-on, dynamic position involves supporting the execution of strategic initiatives that impact various operational areas, including guest experience, onboard revenue, product innovation, and process improvements. Reporting directly to the Manager of Strategic Projects, this role requires a detailed and proactive approach to managing cross-functional projects that drive the company’s ongoing transformation and performance enhancement efforts.
The Specialist will play a pivotal role in coordinating project milestones, facilitating alignment among diverse teams, and ensuring that project objectives are met on schedule. By conducting rigorous quantitative and qualitative analyses, the Specialist will provide insights that shape project direction and evaluate impact effectively. Responsibilities also include preparing comprehensive project documentation, such as business cases, implementation plans, and progress reports, which are critical for leadership reviews and decision-making.
This hybrid position requires individuals who thrive in fast-paced, matrixed environments and demonstrate exceptional communication and leadership skills. The Specialist will not only contribute to high-impact projects but also champion a culture of innovation and continuous improvement within the organization. By supporting process improvement initiatives and encouraging experimentation, the role actively helps drive Princess Cruises’ strategic evolution.
With a well-rounded mix of analytical rigor, project management expertise, and collaborative spirit, the Specialist, Strategic Projects is essential for achieving Princess Cruises’ mission of delivering world-class guest experiences while advancing operational excellence. For candidates passionate about the cruise and travel industries, this opportunity offers a chance to be part of a globally recognized leader with a deep commitment to environmental responsibility, safety, and corporate values that prioritize the wellbeing of guests, employees, and the communities the company serves.
Founded with a commitment to exceptional guest experiences and continuous innovation, Princess Cruises operates a modern fleet equipped with state-of-the-art amenities. This provides the perfect backdrop for delivering the outstanding level of service and engagement guests expect. The company’s strategic approach is centered on combining operational excellence with transformation and innovation to enhance both shipboard and shoreside functions.
The role of Specialist, Strategic Projects is a vital part of the Strategy & Analytics organization at Princess Cruises, located in the Doral office. This hands-on, dynamic position involves supporting the execution of strategic initiatives that impact various operational areas, including guest experience, onboard revenue, product innovation, and process improvements. Reporting directly to the Manager of Strategic Projects, this role requires a detailed and proactive approach to managing cross-functional projects that drive the company’s ongoing transformation and performance enhancement efforts.
The Specialist will play a pivotal role in coordinating project milestones, facilitating alignment among diverse teams, and ensuring that project objectives are met on schedule. By conducting rigorous quantitative and qualitative analyses, the Specialist will provide insights that shape project direction and evaluate impact effectively. Responsibilities also include preparing comprehensive project documentation, such as business cases, implementation plans, and progress reports, which are critical for leadership reviews and decision-making.
This hybrid position requires individuals who thrive in fast-paced, matrixed environments and demonstrate exceptional communication and leadership skills. The Specialist will not only contribute to high-impact projects but also champion a culture of innovation and continuous improvement within the organization. By supporting process improvement initiatives and encouraging experimentation, the role actively helps drive Princess Cruises’ strategic evolution.
With a well-rounded mix of analytical rigor, project management expertise, and collaborative spirit, the Specialist, Strategic Projects is essential for achieving Princess Cruises’ mission of delivering world-class guest experiences while advancing operational excellence. For candidates passionate about the cruise and travel industries, this opportunity offers a chance to be part of a globally recognized leader with a deep commitment to environmental responsibility, safety, and corporate values that prioritize the wellbeing of guests, employees, and the communities the company serves.
Job Requirements
- Bachelor’s degree required
- 2+ years of experience in business intelligence or alternative analytical field preferably in hospitality, cruise, or travel industries
- Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact
- Exceptional leadership, communication, and stakeholder management skills
- Ability to thrive in a fast-paced, matrixed environment
- Strong analytical and problem-solving abilities
- Advanced project management skills
- Excellent written and verbal communication skills
- Ability to synthesize complex information clearly
- Proficiency in building relationships across teams and organizational levels
- Adaptability and resourcefulness in dynamic environments
- Preferred experience in the travel, hospitality, or consumer experience industries
- Position is hybrid with three days in office per week (Tuesday - Thursday)
Job Qualifications
- Bachelor’s degree
- 2+ years experience in business intelligence or alternative analytical field preferably in hospitality, cruise, or travel industries
- Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact
- Exceptional leadership, communication, and stakeholder management skills
- Strong analytical and problem-solving abilities
- Advanced project management skills including coordinating multiple initiatives
- Excellent written and verbal communication skills
- Ability to synthesize complex information and present clearly
- Proficiency in building relationships across teams and organizational levels
- Adaptability and resourcefulness in fast-paced environments
- Preferred experience in travel, hospitality, or consumer experience industries
Job Duties
- Support day-to-day execution of strategic projects across shipboard and shoreside operations
- Conduct detailed quantitative and qualitative analysis to inform project direction and measure impact
- Assist in scoping, planning, and implementing project workstreams, ensuring clear objectives, timelines, and deliverables
- Prepare and maintain project documentation including business cases, implementation plans, and progress reports
- Coordinate with cross-functional teams to facilitate alignment and accountability on high-priority initiatives
- Monitor project milestones and timelines, identifying risks or barriers and supporting their resolution
- Prepare communications and reporting materials to update stakeholders and leadership on project status and outcomes
- Collaborate closely with the Manager, Strategic Projects, sharing insights and best practices
- Contribute to a collaborative, high-performance team culture focused on innovation and operational excellence
- Support process improvement efforts and champion experimentation within project workstreams
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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