Strategic Major Account Manager, Spectrum Business

West Covina, CA, USA|Onsite

Job Overview

Compensation

Salary

Range $69,000.00 - $136,600.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401k

Disability insurance

Life insurance

Employee Discounts

Job Description

Charter Communications, operating under the Spectrum brand, is a leading provider of superior communication and entertainment products to residential and business customers across 41 states in the U.S. Spectrum offers a comprehensive array of services including Spectrum Internet, TV, Mobile, and Voice, ensuring that millions of customers stay connected to what matters most. Beyond connectivity, Spectrum also delivers local news, programming, and regional sports through Spectrum Networks and offers specialized multiscreen advertising solutions via Spectrum Reach. As an industry leader, Charter Communications is dedicated to innovation, quality service, and community engagement, positioning itself as a trusted partner in the telecommunications field.

Joining Charter Communications means becoming part of a dynamic and growth-oriented company that values its employees' contributions and supports their career development with a comprehensive pay and benefits package designed to reward and nurture talent. Spectrum emphasizes diversity and inclusion, striving to build a workforce that reflects the communities it serves, and offers multiple pathways for career advancement with a supportive work environment.

The role of Strategic Major Account Manager at Spectrum is pivotal in driving strategic growth and fostering meaningful partnerships with complex enterprise clients. As a Strategic Major Account Manager, you will be responsible for developing customized business plans that align with the unique needs of your clients, positioning Spectrum Business as a trusted advisor in voice, video, and data solutions. This consultative sales role requires a deep understanding of customer goals along with technical acumen to propose solutions that address business challenges and deliver long-term value. Your expertise in managing large accounts will be instrumental in expanding Spectrum's market presence and strengthening customer relationships.

In this position, you will collaborate closely with Sales Managers, Sales Engineering, Sales Support, and Marketing teams to create a seamless client experience and identify new revenue growth opportunities. This office-based role involves regular travel to client locations within your assigned territory to maintain close engagement and trust with your accounts. Spectrum provides a competitive salary range from $69,000 to $136,600 annually plus commission targets starting at $88,800, reflecting the significant impact this role has on commercial success. Employees are encouraged to participate in ongoing training and development to stay sharp in sales skills and market trends.

Overall, the Strategic Major Account Manager position at Spectrum is ideal for professionals with a proven track record in sales, particularly within telecommunications, who excel in consultative selling, relationship management, and strategic planning. This role offers an exciting opportunity to contribute to the continued growth of a renowned company while advancing your career in a supportive and innovative environment that values diversity, inclusivity, and employee development.

Job Requirements

High school diploma or equivalent
minimum 3 years of sales experience exceeding revenue goals
ability to work lawfully in the U.S. without employment-based immigration sponsorship
valid driver’s license with a safe driving record
willingness to travel as needed
strong knowledge of computer networking LAN and WAN technologies
proficiency in English verbal and written communication

Job Qualifications

High school diploma or equivalent
3+ years of sales experience exceeding revenue goals
read write speak and understand English
demonstrated history of consistently exceeding sales quotas
strong understanding of computer networking LAN and WAN technologies high-capacity and fiber-connected networks
proven product and technical knowledge
effective relationship building networking negotiation and closing skills
quick learner able to apply new knowledge and partner with support resources for account growth
valid driver’s license safe driving record and willingness to travel as needed
bachelor’s degree in a business-related field or equivalent combination of education training and experience preferred
3+ years of sales experience exceeding revenue goals selling data voice and video solutions in the telecommunications B2B industry preferred
in-depth knowledge of CRM systems such as Salesforce preferred
proficiency with Microsoft Excel Word PowerPoint and Outlook preferred

Job Duties

Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
monitor assigned accounts to identify revenue growth opportunities and improve service levels
present tailored proposals and facilitate sales presentations to address client business challenges
broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
maintain accurate sales databases to track client information and sales activities
collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
attend sales meetings and training sessions to improve sales skills and stay informed on market trends
ensure compliance with Spectrum policies to mitigate risks and support account success