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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $19.40
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels Companies Inc. is the leading destination for creating and celebrating in North America, operating over 1,300 stores across 49 states and Canada with an extensive online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized for providing a broad selection of arts and crafts supplies, framing, floral, wall décor, and seasonal items. The company operates in a dynamic retail environment that supports creativity, innovation, and community engagement, making it the best place for all things creative. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, expanding its presence and... Show More
Job Requirements
- Ability to stand for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders
- ability to interact effectively with guests of all ages and co-workers
- willingness to work nights, weekends, and early mornings
- compliance with all applicable federal, state, and local laws and regulations
- ability to perform physical tasks associated with stock and event setup
- ability to maintain cleanliness and safety standards
- ability to adapt to changing job demands
- must meet all U.S. legal employment requirements
Job Qualifications
- High school diploma or equivalent
- experience in retail or customer service
- experience working with children and children’s events
- excellent people skills
- strong communication skills including written, verbal, and nonverbal
- organizational skills
- interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with diverse groups
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients across all age groups to create fun and creative environments
- demonstrate and instruct participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction during scheduled events
- uphold cleanliness and safety standards by setting up and breaking down events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer surveys
- assist with Omni channel services including Buy Online Pickup in Store and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- maintain merchandise recovery and Store in Stock Optimization tasks
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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