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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $30.50
Benefits
competitive base salary
Quarterly bonus compensation
Cellphone data plan stipend
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401K with company match
Paid vacation
Paid sick leave
Wellness personal days
Training platform enrollment
Free cookies
Company swag
Job Description
Insomnia Cookies is a rapidly growing bakery and delivery company that has gained a cult following for its warm, delicious cookies. Founded 20 years ago by Seth Berkowitz in a college dorm room, the company has expanded to over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies is known for its innovative bakery plus delivery concept that serves cookie lovers all day and late into the night. The company’s flagship experiential concept, "sweet-easy," reflects its commitment to a fun, engaging customer experience. Alongside its physical stores, Insomnia Cookies has developed a nationwide shipping and gifting portfolio, making its products... Show More
Job Requirements
- 3+ years of management or leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts later part of the week (Thursday through Sunday)
- Benevolent leadership style with player-coach mentality
- Ability to deliver exceptional customer service
- Proficiency with relevant business software including MS Outlook, Excel, MS Teams
- Experience with Applicant Tracking System for hiring
- Familiarity with commercial convection ovens is a plus
Job Qualifications
- 3+ years of management or leadership experience in a restaurant or retail establishment
- Benevolent leadership style with a player-coach mentality
- Exceptional hospitality and customer service skills
- Solid technical acumen with restaurant or retail business software
- Proficiency with MS Outlook, Excel, MS Teams
- Experience hiring employees using an Applicant Tracking System
- Familiarity with commercial convection ovens is a plus
Job Duties
- Hire, coach and develop a diverse part-time hourly staff including Shift Leaders, Cookie Crew and Delivery Drivers
- Lead stellar food quality, engaging customer service, employee friendliness, and store cleanliness through the team
- Establish a strong culture of excellence prioritizing cookie quality, customer service, and sales performance
- Manage and audit inventory to maintain proper controls
- Create and execute fun, local marketing drops
- Create and drive in-store recognition programs and contests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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