Starbucks logo

store manager, Wilmington, NC

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,800.00 - $82,300.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick time
Paid holidays
401(k) retirement plan
Company stock purchase program
Tuition coverage
backup childcare
Disability insurance

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to crafting the world's finest coffee while fostering meaningful connections in every cup. At Starbucks, the focus extends beyond serving exceptional coffee to creating a warm and welcoming environment where customers feel valued and inspired. With a rich history rooted in quality, innovation, and community engagement, Starbucks remains a top destination for coffee lovers worldwide. The company places a strong emphasis on growth and development, investing in its partners (employees) through comprehensive benefits and continuous learning opportunities.

As a coffeehouse leader at Starbucks, you will take on a pivotal role that combines operational management with inspirational leadership. This role goes beyond traditional management; it is about cultivating a space where every team member and customer feels connected and appreciated. Leading a loyal team, you will drive sales performance while maintaining high standards of quality and customer service. Starbucks offers a dynamic work environment where your entrepreneurial spirit and leadership acumen are valued and nurtured. Through development experiences and a culture that fosters personal and professional growth, you will have the opportunity to build lasting relationships and make a significant impact within your community.

This full-time position demands a dedicated individual capable of working variable hours, including early mornings, evenings, weekends, and holidays. Starbucks values diversity and inclusion and offers equitable compensation based on experience, location, and job-related skills. The company also prides itself on providing industry-leading benefits that support not only the employee but also their family, showcasing a genuine commitment to holistic well-being.

Job Requirements

  • Legal documentation establishing eligibility to work in the country
  • Ability to work full-time hours often exceeding 40 per week
  • Flexibility to work variable shifts including early mornings, evenings, weekends, and holidays

Job Qualifications

  • Minimum high school diploma or GED
  • Three years of retail or customer service management experience or four plus years of US military service
  • Strong leadership and interpersonal skills
  • Experience in a sales-focused environment
  • Entrepreneurial mindset
  • Ability to coach and develop team members with maturity

Job Duties

  • Lead and manage daily coffeehouse operations
  • Coach and mentor team partners with professionalism
  • Drive sales through strong customer service and team engagement
  • Ensure adherence to Starbucks quality standards
  • Foster a welcoming and inclusive environment
  • Resolve operational and customer service issues efficiently
  • Support staff development and performance management

Job Criteria

Experience

Mid Level (3-7 years)


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