Store Manager - Washington Shaw, DC

Petco Animal Supplies, Inc. is a leading pet specialty retailer dedicated to providing everything pets need to live their best lives. With more than 60 years of experience in the industry, Petco operates over 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside more than 250 Vetco Total Care hospitals and many preventive care clinics. At Petco, they are passionate about nurturing the bond between pets and people, reflecting a deep commitment to animal welfare through in-store adoption events and partnerships with thousands of local animal welfare groups. Petco's culture is rooted in core values such as putting pets first, fostering fun, and embracing a united team spirit, making it a place where employees can bring their authentic selves and contribute meaningfully to pet parenthood. The company has a strong focus on wellbeing, inclusion, and creating an exciting career path for its people. Petco also supports more than 7 million animals having found homes through its adoption events, exemplifying its commitment to giving back to the community.

The Store Manager role at Petco represents a critical leadership position responsible for overseeing the daily operations of a Pet Care Center. The Store Manager is accountable for driving store performance, managing team leadership, and ensuring a superior customer experience while upholding Petco’s high operational and safety standards. This full-time, in-person role is based at the Petco location at 1550 7th Street NW, Washington, DC. The position requires a hands-on leader who balances managing people, executing operational tasks, and delivering business results. The Store Manager is expected to own all aspects of the store’s functionality, from safety and care of pets and customers to recruiting, coaching, and developing staff members. They serve as the face of the store by leading on the sales floor, engaging directly with customers, partners, and pets. This leadership role demands strong communication, problem-solving, and organizational skills combined with a genuine passion for pets and excellent customer service.

Key responsibilities include ensuring that the store operates safely and cleanly, executing company policies, managing sales and financial targets, and protecting company assets through inventory control and loss prevention. Additionally, the Store Manager plays a pivotal role in creating an inclusive and motivating culture where employees feel valued and engaged. This leader plans labor schedules carefully to balance business needs and customer experience, oversees merchandising and promotional standards, and takes action based on sales and operational data to drive results. The role requires the ability to perform physical tasks such as lifting up to 50 pounds, standing and walking for extended periods, and working in proximity to animals. It also involves flexible availability including evenings, weekends, and holidays.

The pay range for the position is $27.10 to $44.00 per hour or salary equivalent, depending on location, experience, and applicable minimum wage laws. Petco offers a comprehensive benefits package including health insurance, dental insurance, paid time off, 401(k), and incentives. The company prides itself on being an Equal Opportunity Employer, committed to diversity and inclusion. Working at Petco means engaging in purposeful work that makes a real difference in pet lives, with ample opportunities for personal growth and career advancement in a supportive, authentic culture.