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store manager, Rockville, Bethesda, Silver Spring, MD

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,400.00 - $94,600.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan with employer match
Discounted company stock program
Starbucks equity program
Tuition coverage
Student loan management
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is the world-renowned leader in the specialty coffee industry, known for crafting the finest coffee and creating memorable experiences around each cup. Founded in Seattle in 1971, Starbucks has grown into a global coffeehouse chain with thousands of stores worldwide, recognized not only for its commitment to quality but also for fostering a warm and welcoming environment. Starbucks is dedicated to making a positive impact in the communities they serve and emphasizes values including sustainability, diversity, equity, and inclusion. This commitment extends throughout its operations and influences how the company engages customers and partners alike.

As a coffeehouse leader at Starbucks, you are more than just a manager—you are a cornerstone in a community hub where meaningful connections flourish. In this role, you will oversee daily operations, lead and mentor a team passionate about delivering exceptional customer service, and ensure that every aspect of your store reflects Starbucks' high standards of quality and hospitality. You will be instrumental in crafting an environment where guests feel welcomed and valued, creating moments that go beyond just coffee.

The position is full-time and encompasses working variable hours including early mornings, evenings, weekends, and holidays to accommodate store needs. Starbucks offers industry-leading benefits designed to support you and your family, including medical, dental, vision, life insurance, paid parental leave, paid time off from day one, and educational opportunities such as full tuition coverage for a bachelor's degree through the Starbucks College Achievement Plan. Empowerment and growth are key components of this role, providing you with developmental experiences and resources to succeed and progress in your career.

Joining Starbucks means being part of a team that values leadership that combines craft with heart, entrepreneurial spirit, and strong interpersonal skills. This position demands a leader skilled in organization, problem-solving, and inspiring others toward excellence. Candidates with military experience or a background in retail/customer service management are particularly encouraged to apply, reflecting Starbucks' commitment to veteran support and inclusive hiring.

At Starbucks, your role is pivotal in shaping the store culture and business success, balancing operational responsibilities with the opportunity to cultivate a motivated, customer-focused team. This job offers a unique platform to connect with something bigger—building a career that nurtures growth, community, and shared values at the heart of every cup.

Job Requirements

  • Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply
  • ability to work full time including variable hours such as early mornings, evenings, weekends and/or holidays
  • minimum high school diploma or GED
  • three years retail or customer service management experience or four plus years US Military service
  • strong organizational and interpersonal skills

Job Qualifications

  • Minimum high school diploma or GED
  • three years retail or customer service management experience or four plus years US Military service
  • strong organizational and interpersonal skills
  • entrepreneurial mentality with sales experience
  • demonstrated leadership and coaching abilities

Job Duties

  • Lead and manage daily store operations
  • coach and mentor team partners with professional maturity
  • maintain high standards of customer service and store cleanliness
  • develop and execute sales strategies to meet store goals
  • resolve customer issues and concerns effectively
  • organize and schedule team shifts and tasks
  • ensure compliance with company policies and health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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