store manager, Richmond, VA

Starbucks Coffee Company is a world-renowned leader in the coffeehouse industry, famed for crafting the finest coffee and creating meaningful moments for its customers. Established as a premium coffee brand, Starbucks stands out with its commitment to quality, community, and connection. This global coffeehouse chain has successfully cultivated an environment where every customer experience is crafted with care, involving both the highest standards in coffee preparation and an inviting atmosphere that encourages people to gather, collaborate, and connect. Having its roots deeply embedded in coffee culture, Starbucks has expanded its reach to millions worldwide, offering a warm and welcoming space supported by exceptional service and innovative beverage offerings.

Working at Starbucks means more than just brewing a cup of coffee; it means participating in a mission that values connection, community, and personal growth. Starbucks seeks leaders who will not only manage daily operations but who will foster an inclusive environment where every partner (employee) and customer feels valued and inspired. The role of a coffeehouse leader is dynamic, encompassing responsibilities that range from team development to ensuring that each customer’s visit is special and memorable. Starbucks highly values leadership that combines craft excellence with emotional intelligence and professional maturity, allowing partners to thrive personally and professionally.

This leadership position is geared toward individuals with a background in retail or customer service management, or those who bring a unique perspective from military service, with a minimum of 3 years’ relevant experience or 4 plus years in the US military. Entrepreneurs who are passionate about a sales-driven environment and possess strong organizational and interpersonal skills will find great opportunities to coach, mentor, and lead a team toward shared success. With a firm belief in developing its workforce, Starbucks provides industry-leading benefits and opportunities for continuous learning and professional advancement.

Joining Starbucks as a coffeehouse leader offers substantial benefits and a chance to grow both as an individual and as a professional. The company supports partners and their families with comprehensive health coverage, retirement plans, paid parental leave, and tuition assistance. Starbucks also embraces diversity and inclusivity in its hiring practices, ensuring equal opportunity for all qualified applicants regardless of race, gender, disability, or veteran status. The role requires full-time availability, including variable hours and the flexibility to work early mornings, evenings, weekends, and holidays. If you are passionate about leading with purpose, creating exceptional customer experiences, and contributing to a vibrant community space, this position invites you to apply and connect with something bigger at Starbucks.