Starbucks logo

store manager, Provo

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,800.00 - $82,300.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
company stock program
Tuition coverage
student loan management resources
Educational opportunities
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Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to crafting high-quality coffee while fostering a welcoming and inclusive community atmosphere. Founded in 1971, Starbucks has grown from a single store in Seattle to an international brand with thousands of locations across multiple countries. The company's philosophy centers on more than just serving coffee – it is about creating meaningful connections with customers, partners (employees), and the community. Starbucks prioritizes quality, sustainability, and ethical sourcing, which ensures that every cup of coffee is not only delicious but also produced with care for people and the planet.

The role of a coffeehouse leader at Starbucks is much more than managing daily operations. This position invites an individual to play a vital part in shaping experiences that bring joy and connection to customers. A coffeehouse leader at Starbucks leads by example and inspires their team to uphold the highest standards of service, quality, and hospitality. This leadership position requires someone who can blend professional maturity with a passion for coaching and mentoring team members, driving sales performance, and cultivating a positive work environment.

Starbucks invests deeply in the growth and well-being of its partners. Those hired as coffeehouse leaders benefit from comprehensive developmental experiences, which foster leadership skills and personal growth. The employment terms typically include full-time work with variable hours, as the role demands flexibility including early mornings, evenings, weekends, and holidays. Compensation is competitive and reflective of the candidate’s skills, experience, and geographical location.

Starbucks also underscores its commitment to work-life balance and diversity. The company is an equal opportunity employer dedicated to providing reasonable accommodations for applicants with disabilities, ensuring an inclusive hiring and working process. For individuals seeking a career in retail and customer service management within a dynamic and supportive environment, Starbucks offers a unique opportunity to lead a team in creating memorable moments for a broad community of coffee enthusiasts.

Additionally, Starbucks partners have access to an extensive benefits package, including medical, dental, vision, and life insurance options, paid parental leave, vacation and sick days, retirement plans with employer match, and educational programs like full tuition coverage for a bachelor’s degree through Arizona State University’s online program. This role not only promises a career path filled with rewarding challenges but also ensures that leaders are recognized and supported in their contributions to the company and its customers.

Joining Starbucks as a coffeehouse leader means becoming part of a purpose-driven company where quality, community, and personal development intertwine. This position is ideal for individuals with strong organizational, interpersonal, and leadership skills who are eager to influence and inspire a team while embracing Starbucks’ mission to connect with something bigger and create valuable, meaningful moments for customers every day.

Job Requirements

  • legal documentation establishing identity and eligibility for employment
  • ability to work full time with flexible hours including early mornings, evenings, weekends, and holidays

Job Qualifications

  • minimum high school diploma or GED
  • 3 years retail or customer service management experience or 4+ years of US military service
  • strong organizational and interpersonal skills
  • proven leadership ability with experience coaching and mentoring teams
  • entrepreneurial mentality with sales-focused experience
  • professional maturity in managing diverse teams

Job Duties

  • lead and mentor a retail team to deliver exceptional customer experiences
  • manage daily operations of the coffeehouse to ensure smooth and efficient service
  • develop and execute sales strategies to meet business goals
  • recruit, train, and coach team partners to enhance performance and growth
  • foster a welcoming and inclusive environment for partners and customers alike
  • monitor inventory and maintain quality control standards
  • resolve customer concerns promptly and professionally

Job Criteria

Experience

Mid Level (3-7 years)


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