Store Manager - Portland, OR

Petco Animal Supplies, Inc., established over 60 years ago, is a leading pet specialty retailer recognized as the go-to destination where pets and pet owners find everything needed for a healthy and happy life. Operating through over 1,500 stores across the U.S., Mexico, and Puerto Rico, Petco goes beyond offering pet food, toys, and supplies by fostering the pet-human bond with dedicated services such as Vetco Total Care hospitals, preventive care clinics, and distribution centers. The company is also committed to animal welfare through its foundation, Petco Love, which supports numerous local animal welfare groups and has helped find homes for approximately 7 million animals via in-store adoption events. Petco values its diverse and passionate team of over 29,000 employees who embody its core values of prioritizing pet well-being, fostering fun and connection among pet parents, and driving unified success through authentic teamwork.

The role of Store Manager at Petco is a full-time, in-store leadership position based at 2303 W. Burnside Street, Portland, OR. As the Store Manager, you will act as the owner of your Pet Care Center business, accountable for all aspects of day-to-day operations, team leadership, customer experience, and store performance. Your responsibilities will include ensuring the store operates safely, efficiently, and in alignment with Petco's high standards in pet care and customer service. You will lead a hands-on team environment, balancing effective people management with operational execution and business results. This role requires a strategic leader who can foster a positive culture, drive sales and profitability, maintain store compliance and appearance, and create an inclusive and engaging workplace where partners feel supported and motivated.

Success in this position means leading the store to consistently meet or exceed sales targets and operational expectations. Customers will benefit from knowledgeable, friendly, and reliable service on every visit, while team members will be engaged, accountable, and proud of their store environment. You will also champion the well-being of pets and pet parents by upholding strict safety policies and fostering a welcoming environment that reflects Petco's commitment to responsible pet care.

This position demands exceptional leadership skills to recruit, develop, and retain diverse talent, coach team members for performance and growth, address concerns promptly and professionally, and build a sustainable talent pipeline. Additionally, you will manage store resources effectively, including labor, merchandising, inventory, and promotional executions, while analyzing sales and operational data to identify opportunities and drive impactful decision-making. Regular presence on the sales floor is essential, enabling you to lead by example, model Petco’s selling behaviors, and engage meaningfully with partners, customers, and pets.

Working conditions include a retail environment with frequent standing, walking, and physical activities such as bending, lifting up to 50 pounds, and working in close proximity to animals and related conditions. Flexibility in schedule is necessary to accommodate operational hours including evenings, weekends, and holidays. Travel for training, meetings, or community events may also be required occasionally. Petco is committed to inclusion and equal opportunity, welcoming applicants without regard to race, gender, disability, or other protected statuses. This role provides meaningful career advancement opportunities through leadership development programs and a supportive culture that values authenticity, inclusion, and teamwork. Overall, serving as a Petco Store Manager offers the rewarding opportunity to lead a vibrant pet care business that makes a tangible difference for pets, pet parents, and the community at large.