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store manager - Peabody MA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $67,600.00 - $94,600.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401K retirement plan with employer match
discounted company stock
Starbucks equity program (Bean Stock)
Financial well-being tools
Tuition coverage through Arizona State University online program
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is the premier roaster and retailer of specialty coffee worldwide. Founded in 1971 in Seattle, Washington, Starbucks has grown to become an iconic brand known for its commitment to quality, ethical sourcing, and creating a unique coffee experience for millions of customers each day. As a global leader in the coffeehouse industry, Starbucks operates thousands of stores that serve handcrafted beverages and a variety of food items in a warm, welcoming environment. The company is deeply invested in community building and environmental stewardship, making it a trusted and beloved brand across the world.

This role focuses on leadership within Starbucks’ coffeehouse operations, emphasizing not just the business side but also fostering meaningful customer connections and a strong team environment. As a coffeehouse leader, you will play a pivotal role in guiding and inspiring your team to deliver exceptional service and consistently high-quality coffee experiences. The leader creates a space where customers feel welcome, valued, and connected to the brand and community. Your leadership will stimulate team development and engagement, helping partners grow both personally and professionally.

The position requires passion and skill for coaching, mentoring, and motivating team members while managing day-to-day store operations with a focus on sales performance and operational excellence. You will be tasked with creating an environment where each team member feels empowered and supported to contribute their best. This leadership role offers an opportunity to advance your career within a company invested in your growth through comprehensive training and development programs. Starbucks extends industry-leading benefits to employees, underscoring its dedication to employee well-being and work-life balance.

It's a full-time opportunity that demands flexibility, including early mornings, evenings, weekends, and holiday shifts. Candidates with a retail or customer service management background or relevant US military service who bring strong interpersonal and organizational skills, entrepreneurial spirit, and professional maturity will thrive in this role. Starbucks is committed to providing a workplace that values diversity, inclusion, and equal opportunity. The position offers competitive compensation reflecting the candidate’s experience, location, and internal equity considerations. This is more than a job; it’s a chance to connect with something bigger while making a lasting impact in your community.

Job Requirements

  • Legal documentation establishing identity and eligibility to work in the country
  • ability to work full time including early mornings, evenings, weekends, and holidays
  • minimum high school diploma or GED
  • three years retail or customer service management experience or four plus years US military service
  • strong leadership and communication skills
  • availability for variable hours

Job Qualifications

  • Minimum high school diploma or equivalent
  • three years retail or customer service management experience or four plus years US military service
  • strong organizational and interpersonal skills
  • entrepreneurial mindset with sales focus
  • proven leadership capability in coaching and mentoring teams
  • professional maturity and problem solving skills

Job Duties

  • Lead and mentor coffeehouse team partners to deliver exceptional customer experiences
  • oversee daily store operations and manage sales performance
  • foster a welcoming and inclusive environment for customers and employees
  • develop and implement strategies to achieve business goals
  • manage inventory, ordering and merchandising
  • handle employee scheduling and labor cost management
  • resolve operational and customer service issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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