Store Manager - Newbury

Rothy's is a pioneering company dedicated to creating sustainable and stylish footwear and bags by transforming millions of plastic bottles into wardrobe essentials that are as eco-friendly as they are fashionable. Based in Boston, MA, Rothy's has established itself as a leader in sustainable retail, emphasizing a business model that prioritizes the planet and its people. This commitment permeates every facet of the company, from product design and production to retail experiences, fostering a strong connection with customers and the community. As a retail company deeply rooted in environmental values, Rothy's strives to not just sell products but to build lasting relationships through genuine clienteling and personalized service. The company cultivates a workplace culture that values inclusivity, innovation, and growth, welcoming team members to collaborate and contribute to its mission on a daily basis.

Within this vibrant company, the role of Store Manager in the Boston Newbury location carries significant responsibility and opportunity. This position is all about enhancing the customer experience while managing the day-to-day operations of the store to ensure efficiency and effectiveness. The Store Manager leads a talented and engaged team, shaping the store environment to reflect Rothy's high standards of service and sustainability. This role requires a proactive leader who can recruit, develop, and retain a devoted team known for exceptional customer interactions. The Store Manager actively promotes the brand story, product knowledge, and sustainability message, ensuring that every team member embodies the company’s mission during their interactions with customers.

The role encompasses several key areas: team leadership, customer experience, and operational excellence. In team leadership, the manager is tasked with hiring and onboarding new staff, conducting ongoing training and development, maintaining performance standards, and nurturing a positive team culture. Customer experience responsibilities include modeling superior service, driving client loyalty through deep product knowledge and personalized engagement, executing in-store events, and ensuring that visual merchandising and presentation align with brand standards. Operationally, the manager is expected to implement business strategies that meet sales and profit goals, optimize staffing and scheduling, oversee inventory management, and collaborate with other departments to maintain smooth store operations.

The Store Manager position offers a competitive hourly wage ranging from $35.00 to $39.00, with the potential for bonuses and incentives, alongside a comprehensive benefits package. Working at Rothy's means joining a community-focused, innovative company where leadership and personal growth are encouraged, and where the impact of one’s work extends beyond the store floor to the wider mission of sustainability and community building. This role is ideal for experienced retail leaders who are passionate about creating exceptional retail experiences, fostering team excellence, and making a meaningful contribution to a sustainable brand’s continued success.