Store Manager- Lynchburg, VA

Lynchburg, VA, USA|Remote, Travel

Job Overview

Compensation

Salary

Range $55,000.00 - $65,000.00

Benefits

Medical insurance

Vision Insurance

Dental Insurance

competitive pay

bonus program

Career advancement opportunities

Employee Discounts

Job Description

Playa Bowls is recognized as New Jersey's original Acai shop, committed to delivering super fruit bowls made from the freshest and highest quality ingredients. Since its inception, starting humbly with just a pair of blenders, a patio table, and a fridge, Playa Bowls has expanded significantly to over 100 locations nationwide and employs thousands of individuals. The company’s mission centers on leading communities towards healthier, sustainable living by promoting superfoods and creating enjoyable brand experiences. Playa Bowls emphasizes quality, health, and community, making it a flourishing and impactful brand in the competitive health food industry.

The General Manager (GM) position at the new Playa Bowls location in Lynchburg, Virginia's River Ridge Mall offers an exciting leadership opportunity for passionate and motivated individuals. This role requires overseeing various operational areas to ensure excellence in service, product quality, and employee performance. The GM's responsibilities range from hiring, training, and supervising staff to managing budgets, scheduling, and implementing company standards in food quality, safety, and customer experience. The position demands entrepreneurial spirit, strong interpersonal skills, and the ability to thrive in a fast-paced, energetic environment. With an opening planned for mid-November 2023, this role offers competitive base pay plus bonuses, comprehensive benefits including medical, dental, and vision coverage, and ample opportunities for career advancement through Playa Bowls’ training programs. The workplace culture promotes positivity, fun, and community engagement, reflecting the brand's core values and lifestyle. The annual salary range for this role is approximately $55,000 to $65,000, reflecting the importance and responsibility carried by the General Manager in maintaining Playa Bowls’ distinguished reputation and operational success.

Job Requirements

Minimum high school diploma or equivalent
Proven experience in a management role preferably in food service or retail
Strong leadership and interpersonal skills
Ability to manage budgets and schedules efficiently
Knowledge of health and safety regulations
Experience with staff recruitment, training, and evaluation
Proficiency in relevant software including scheduling and POS systems
Excellent communication and customer service skills
Ability to handle complaints and conflict resolution
Capacity to work in a fast-paced environment
Valid work authorization in the United States

Job Qualifications

Knowledge of customer service principles and processes
Knowledge of business and management principles including strategic planning and resource allocation
Understanding of supply chain management, raw materials, quality control, and costs
Knowledge of personnel and human resources procedures including recruitment, selection, and labor relations
Understanding of sales and marketing techniques and strategies
Proficient communication skills including effective speaking and listening
Critical thinking and problem-solving abilities
Basic mathematical skills for operational decisions
Experience in monitoring and assessing performance
Knowledge of equipment maintenance and operations
Ability to analyze and adjust business operations accordingly

Job Duties

Check products to ensure consistency, palatability, and flavor conformity
Investigate and resolve complaints regarding food quality, service, and accommodations
Schedule and receive food and beverage deliveries, verifying quality and quantity
Monitor food preparation methods, portion sizes, and presentation to ensure company standards
Monitor budgets and timesheets
Schedule staff hours using appropriate software and assign duties for efficiency
Monitor compliance with health, fire, and sanitary regulations
Keep required government records
Establish and evaluate standards for personnel performance and customer service
Review procedures to improve service, performance, and safety
Perform food preparation or service tasks when necessary
Maintain food and equipment inventories and records
Organize and direct worker training programs
Resolve personnel matters and evaluate employee performance
Order and purchase equipment and supplies
Assess staffing needs and recruit staff using ADP Recruitment
Arrange for equipment maintenance and coordinate ancillary services
Utilize point of sale cash register
Count money and make bank deposits
Complete business and government forms, maintain records
Adhere to company opening and closing procedures and maintain records