Store Manager (Indeed Event)

Wilmington, DE, USA|

Job Overview

Compensation

Salary

Range $40,300.00 - $62,600.00

Benefits

paid Store Management Leadership Training

Mentorship and community support

flexible scheduling

opportunities for career growth

equal opportunity employment

workplace accommodations

Employee Discounts

Job Description

Panda Express is the largest family-owned American Chinese Restaurant concept in the United States, founded in 1983 in Glendale, California. With nearly 2,800 locations worldwide, Panda Express continues to uphold its mission of delivering exceptional Asian dining experiences by creating an organization where people feel inspired to improve their lives. At the heart of Panda Express's success is a commitment to their associates' professional and personal growth, making it a company that truly embodies family values while fostering a supportive and inclusive work environment.

As a store manager at Panda Express, you will take on a vital leadership role within one of the company's single-store operations. This position requires ownership and responsibility for all aspects of the store, including hiring qualified staff, managing and directing associates to meet financial goals, and ensuring every guest receives an exceptional dining experience. Panda Express invests deeply in your success by providing at least eight weeks of comprehensive paid Store Management Leadership Training, mentorship, and continuous support from a community of dedicated professionals.

The role is ideal for individuals who are highly motivated, adaptable, and passionate about leadership in the fast-paced restaurant industry. Store managers must be prepared to lead with integrity, make strategic decisions that drive business growth, and foster a welcoming atmosphere for both employees and guests. You will be required to manage flexible schedules, including opening and closing shifts, weekends, holidays, and evening hours to align with operational needs. Additionally, this role demands a proactive approach to problem-solving and conflict resolution, ensuring both team cohesion and memorable customer experiences.

Candidates need to be flexible regarding their location, as the role requires willingness to relocate within a 50-mile radius of their home. Food safety is paramount; hence, a Serve Safe certification is necessary to maintain sanitary and compliant food handling practices. The job also requires physical stamina—the ability to stand for long periods, occasionally lift up to 50 pounds, and work efficiently in a busy kitchen environment characterized by heat and noise.

Panda Express prides itself on its commitment to equal employment opportunities. The company does not discriminate based on protected characteristics and actively facilitates accommodations for individuals with disabilities, ensuring a fair and supportive recruitment and employment process. With its foundation rooted in family values, community impact, and diversity, Panda Express offers a vibrant workplace for those eager to grow their careers in restaurant management, develop their leadership skills, and make a tangible difference in an ever-expanding, successful brand.

Job Requirements

High school diploma required
Must be flexible to move to a store within a radius of 50 miles from home
Must be available to work a flexible schedule that generally includes opening and closing shifts, evenings, weekends, and holidays
Serve Safe certified
Ability to lift up to 50 lbs
Ability to stand for up to four hours and work in a fast-paced environment
Effective verbal communication skills
Ability to manage conflicts and adapt to changing priorities

Job Qualifications

High school diploma or equivalent
Experience in retail or restaurant management preferred but not mandatory
Strong leadership and people management skills
Serve Safe certification or willingness to obtain
Effective verbal communication abilities
Ability to adapt to a fast-paced and dynamic work environment
Problem-solving and conflict resolution skills

Job Duties

Oversee daily store operations to ensure smooth functioning and customer satisfaction
Hire, train, and manage store associates to build a high-performing team
Direct staff to achieve financial goals and maintain budgetary control
Ensure exceptional guest experiences through quality service and product standards
Implement food safety and health regulations, maintaining Serve Safe certification compliance
Manage scheduling to cover flexible shifts including evenings, weekends, and holidays
Resolve conflicts and handle difficult situations to maintain a positive work environment