store manager, Greater New Orleans LA

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, celebrated for crafting the world’s finest coffee and fostering meaningful connections one cup at a time. Founded in 1971 in Seattle, Starbucks has grown to become the premier roaster, marketer, and retailer of specialty coffee worldwide. The company prides itself on creating warm and inviting spaces where every customer feels a sense of belonging and community. Starbucks is not just a coffee company; it is a place where culture, connection, and quality converge to create memorable moments for its customers and partners (employees).

Starbucks is committed to the personal and professional growth of its partners, offering extensive development opportunities and an industry-leading benefits package. This commitment drives the company’s culture of empowerment and excellence, encouraging partners to lead with craft and heart. As a coffeehouse leader within Starbucks, you take on more than managing a store; you become the heart of the community your store serves. This role involves inspiring and mentoring your team, ensuring operational excellence, and delivering service that consistently delights customers. Your leadership will create an environment where quality, connection, and experience are at the forefront, allowing your coffeehouse to stand out and resonate deeply with its community.

The coffeehouse leader role demands a blend of organizational acumen, interpersonal skills, and an entrepreneurial spirit. Candidates who have experience in retail or customer service management, or those who have completed over four years of U.S. Military service, are especially welcomed. Key qualities sought include strong leadership skills, a sales-oriented mindset, and a professional maturity that fosters team development through coaching and mentoring. A minimum of a high school diploma or GED is required to ensure foundational competencies in communication, problem-solving, and critical thinking.

In this position, you will take the lead in balancing business operations with delivering exceptional customer experiences. This includes overseeing the day-to-day management of the store, maintaining inventory and quality standards, managing labor to meet business needs, and driving sales growth through motivated leadership and active engagement with your team. The role requires flexibility to work variable hours, including early mornings, evenings, weekends, and holidays, given the dynamic nature of the hospitality industry.

Starbucks supports its partners with a comprehensive suite of benefits from day one, including medical, dental, and vision insurance, basic and supplemental life insurance, short-term and long-term disability plans, paid parental leave, and family expansion reimbursement. Paid time off begins accruing immediately, with vacation, sick time, personal days, and paid holidays available to maintain work-life balance. Financial wellness is encouraged with access to a 401(k) retirement plan with employer match, discounted company stock purchase options, the Starbucks equity program, emergency savings incentives, and financial planning tools.

Education benefits are particularly notable, as Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through an online program at Arizona State University via the Starbucks College Achievement Plan. Partners also have access to student loan management resources, backup care benefits, and DACA reimbursement. Starbucks ensures adherence to applicable state and local laws concerning employee leave and other protections.

Beyond being an employer, Starbucks strives to be a community hub and an organization devoted to inclusion and equal opportunity. The company provides reasonable accommodations for applicants with disabilities and maintains a policy of fair consideration regardless of race, gender, age, national origin, or other protected characteristics. This commitment to diversity, equity, and inclusion sets the foundation for a workplace where every partner can thrive and find their purpose.

Joining Starbucks as a coffeehouse leader means embracing a role where your leadership impacts not just your team but the broader community. It is an opportunity to grow personally and professionally while making a tangible difference in the lives of customers and coworkers. Starbucks invites passionate leaders who are ready to connect with something bigger and lead with heart to apply today.