Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Bonus programs
Employee stock ownership plan
Company-Paid Short-Term Disability Insurance
Shared healthcare program for employee and family
401K with company match
Paid Time Off
Additional benefits
Job Description
Graeter's Ice Cream is a renowned and beloved fourth-generation family-owned company with a rich history spanning over 150 years. Known for its premium ice cream and commitment to quality, Graeter's has become a household name synonymous with exceptional taste and customer satisfaction. The company operates multiple retail locations and prides itself on fostering a fun and exciting work environment where team members share a passion for delivering the best products and experiences to guests. Graeter's commitment to quality extends beyond its products to include its employees, offering competitive salaries, comprehensive benefits, and growth opportunities within the company. The culture at Graeter's emphasizes community involvement, entrepreneurial spirit, and personal development, making it an ideal place for individuals who love ice cream and are passionate about helping people.
The role of a Graeter's Manager is pivotal in upholding the company's reputation for outstanding service and premium products. Managers are entrusted with full responsibility for all aspects of store operations, including recruiting, hiring, training, and coaching a team of talented associates. This leadership position focuses on driving store sales through innovative promotional activities, effective merchandising techniques, and proactive local marketing efforts. As a manager, you will play a crucial role in cultivating a positive team environment that encourages growth and development, aligning with the company’s goal to provide the best customer experience anywhere. This is a career opportunity that combines leadership, customer service, and community engagement within a respected family-owned company. The position offers a competitive salary based on experience and includes access to bonus programs, an employee stock ownership plan, company-paid short-term disability insurance, a shared healthcare program for employees and their families, a 401K plan with company matching, paid time off, and additional benefits. If you are enthusiastic about teaching teams, enjoy organizing and managing retail operations, and are passionate about creating positive customer experiences, this managerial role at Graeter's Ice Cream ensures you will be both challenged and rewarded while contributing to a brand dedicated to excellence.
The role of a Graeter's Manager is pivotal in upholding the company's reputation for outstanding service and premium products. Managers are entrusted with full responsibility for all aspects of store operations, including recruiting, hiring, training, and coaching a team of talented associates. This leadership position focuses on driving store sales through innovative promotional activities, effective merchandising techniques, and proactive local marketing efforts. As a manager, you will play a crucial role in cultivating a positive team environment that encourages growth and development, aligning with the company’s goal to provide the best customer experience anywhere. This is a career opportunity that combines leadership, customer service, and community engagement within a respected family-owned company. The position offers a competitive salary based on experience and includes access to bonus programs, an employee stock ownership plan, company-paid short-term disability insurance, a shared healthcare program for employees and their families, a 401K plan with company matching, paid time off, and additional benefits. If you are enthusiastic about teaching teams, enjoy organizing and managing retail operations, and are passionate about creating positive customer experiences, this managerial role at Graeter's Ice Cream ensures you will be both challenged and rewarded while contributing to a brand dedicated to excellence.
Job Requirements
- Retail and/or food service experience
- minimum of 2 years in a supervisor, manager, or leadership role
- ability to analyze sales numbers and understand equipment procedures
- minimum high school diploma
- preferred associate or bachelor’s degree or equivalent supervisory experience
- ability to lift up to 40 lbs
- physical stamina to stand for over 8 hours
- flexibility and strength to load supplies and equipment
- strong organizational and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- associate or bachelor’s degree preferred
- minimum 2 years of supervisory, manager, or leadership experience
- experience managing a team of at least 5 people
- strong math and language skills
- ability to analyze sales data and write professional reports
- effective communication and public speaking skills
Job Duties
- Interviewing and hiring team members
- training and coaching associates
- driving store sales through promotional activities
- implementing effective merchandising techniques
- managing local marketing efforts
- overseeing daily store operations
- ensuring excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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